LinkedInJohanna Gamboa

Johanna Gamboa

Senior Brand Rep at Guess?

Greater Los Angeles Area
  1. G by Guess,
  2. Guess Inc,
  3. Annual Macy's Santa Claus Inc Fashion show
  1. Art Institute-Inland Empire
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Art Institute-Inland Empire

Art Institute-Inland Empire

Fashion Merchandising & Retail Management

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Dedicated. Determined. Optomistic.

Specialties: Fluent in Spanish
Standard in French


Senior Brand Rep

– Present (2 years 1 month)Greater Los Angeles Area

Act in the capacity of an expert on merchandise from one or all Guess, Inc. brands. Effectively handle and resolve complex customer requests regarding loyalty programs and other issues relating to customer purchases. Educate customers on Guess Inc. policies in a positive and friendly manner. Mentor and coach customer care employees in the achievement of sales goals through sales best practices of Guess, Inc. merchandise and loyalty programs. Identify trends and relate customer preferences to management in order to increase sales revenue and improve service levels.

Assistant Manager

G by Guess
(1 year)

Guess Inc. – G by Guess
Montclair, CA Montclair Plaza
Division of Responsibility: Store Visuals
Delegate responsibilities to team in order to maximize productivity
Maintain Visual store standards
Floor set
Continuously develop and train associates
Provide an outstanding customer experience through customer interaction
Generate sales through proper zone coverage and replenishment of the sales floor
Control payroll

Sales Associate

Guess Inc
(3 years 6 months)

Top sales per hour 2009 and 2010
Award 2011 for completing tasks with a sense of urgency
Four time performer of the month award winner
Uphold company image
Assist manager in product merchandising

Runway Coordinator
Annual Macy's Santa Claus Inc Fashion show

Runway Coordinator

Annual Macy's Santa Claus Inc Fashion show
(2 months)

Pulled styles for Annual fashion show
Styled/dressed models
Runway coordinator


  1. Spanish


  • Fashion
  • Styling
  • Trend Analysis
  • Footwear
  • Sewing
  • Retail Sales
  • Sales
  • Jewelry
  • Customer Service
  • Visual Merchandising
  • Loss Prevention
  • Store Management
  • Time Management
  • Store Operations
  • Trend Forecasting
  • New Store Openings
  • See 1+  See less


Art Institute-Inland Empire

Bachelors, Fashion Merchandising & Retail Management

Career Technical Education Center

Certificate, Fabric Design and Merchandise

Activities and Societies: Designed and Constructed an outfit to exhibit in a fashion show.

National Retail Federation

Certification, Customer Service

Activities and Societies: National Professional Certification in Customer Service by National Retail Federation

Honors & Awards

Dean's Honor Roll
Fall 2011
Winter 2012
Spring 2012

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