Joel Henckel

Current

• Vice President at First Data Corporation

Past

• Vice President at Retail Decisions
• Group Manager at Discover Card

Education

• DePaul University
• Kennesaw State University

Recommended

4 people have recommended Joel

Connections

156 connections

Industry

Financial Services

Websites

• My Company

Joel Henckel’s Summary

Electronic payments executive offers seasoned domestic and international expertise in business development within the payments industry. Proven leader in both sales and relationship management with proven ability to grow top line revenue and capture new and emerging markets.

Joel Henckel’s Specialties:

Sales Management, Relationship Management, Compensation Plan Design, Decision Support Systems, Business Development, Strategy

Joel Henckel’s Experience

• Vice President

  First Data Corporation

  (Privately Held; Financial Services industry)

  April 2001 — Present (8 years 4 months)

  Vice President Sales - Central region, 130% of revenue quota. Managed team of 40 representatives, achieved #1 of 25 ranking in 2007 for sales results from a region.
  
  Vice President Alliance Management - Latin American, General Management responsibilities for merchant bank alliances in Latin America/Caribbean region. Responsibilities include oversight of merchant acquiring activities including sales, service delivery, merchant operations, risk management, and overall financial health and profitability of the business.
  
  Vice President, Relationship Management - Responsible for team of 70 Relationship Managers. Primary focus on customer retention, cross sales, portfolio profitability. Team achieved a 28% increase in customer retention rates while also increasing cross sales by 115%.

• Vice President

  Retail Decisions

  (Privately Held; Financial Services industry)

  June 2000 — April 2001 (11 months)

  Responsible for developing market opportunities for the launch of new card-not-present risk management service in North America. Developed the sales channel strategy consisting of direct, indirect, and partner sales channels. Identified several key enhancements to the product slated for implementation in future product releases.

• Group Manager

  Discover Card

  (Public Company; DFS; Financial Services industry)

  June 1987 — May 2000 (13 years)

  Developed and implemented strategic plans for penetrating emerging industries to begin accepting credit cards for payments. Managed team of sales and relationship representatives to implement acceptance programs.

Joel Henckel’s Education

• DePaul University

  MBA , MIS, Management , September 1992 — December 1996

• Kennesaw State University

  BBA , Management , 1989 — 1992

  Activities and Societies:

  President, SIFE (Students in Free Enterprise)

Additional Information

Joel Henckel’s Websites:

• My Company

Joel Henckel’s Honors:

First Data President's Club - 2007
Discover Card President's Plate - 1998, 1999, 2000

Joel Henckel’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch