
User Experience Architect & Principal at Sokohl & Associates
Richmond, Virginia Area

User Experience Architect & Principal at Sokohl & Associates
Richmond, Virginia Area
Strong user-centered interactive design so that products work for people, not people working for products.
User experience consulting, information and document design, information architecture, interaction design, user research & analysis, technical writing,
(Design industry)
April 2009 — Present (4 months)
From strategic experience mentoring to tactical design deliverables, I provide key consulting to teams that need to deliver digital products that users want to use.
(Public Company; Computer Software industry)
August 2008 — April 2009 (9 months)
I am responsible for ensuring that the company produces innovative yet people-centered software. I am responsible for developing and communicating tools and processes that ensure the experience vision is implemented across all stakeholder teams. As a key member of the Global Software team, I work with them to deliver the overal strategy of an integrated dental software suite. In addition, I provide UX evangelism both internally and externally.
(Privately Held; KEA; Information Technology and Services industry)
July 2007 — August 2008 (1 year 2 months)
Oversee the user experience (UX) activities for Keane worldwide, focusing on the U.S.-based strategic analysis engagements. Manage information architects, visual designers, Web developers, and writers. Evangelize excellence in UX design, both internally to Keane and externally to our clients. Manage partnerships globally with creative partners (i.e., external UX vendors). Act as liaison to user experience global practices. Represent Keane at industry conferences and engagements while also providing thought leadership to customers.
(Public Company; 10,001 or more employees; KEA; Information Technology and Services industry)
February 2005 — July 2007 (2 years 6 months)
Provide user experience consulting. Consult on enterprise information architecture, user experience strategies, and user-centered software development. Provide information architecture and interaction design. Present business analysis findings as they relate to user experience.
(Sole Proprietorship; Myself Only; Information Technology and Services industry)
January 2002 — June 2006 (4 years 6 months)
Provide hands-on consulting for individuals, teams, and companies in all areas of user experience design: Information architecture, technical documentation, interaction design, user research, and usability testing.
(Public Company; 10,001 or more employees; Information Technology and Services industry)
July 2003 — February 2005 (1 year 8 months)
Evaluated application’s compliance with Section 508 of the Rehabilitation Act.
Advised the software engineering team on user-centered design strategies.
Produced process illustrations using Visio and Canvas.
Interviewed subject matter experts and review file layouts, code, and flow charts to produce technical documentation. Also, wrote user manuals, online help, and quick reference guides
Designed and produce presentations and marketing collateral.
(Information Technology and Services industry)
2002 — 2003 (1 year)
Design documents for enterprise architects. Provide user experience consulting for specific applications. Create information architecture, wire diagrams, and interaction design.
(Public Company; 51-200 employees; Internet industry)
October 1999 — December 2001 (2 years 3 months)
Lead human-computer interaction activities on international projects.
Perform usability testing, ethnographic observational research (contextual inquiry), and heuristic analysis of existing Web sites and applications.
Create wireframes, interface specifications, sitemaps, and usability reports.
(Privately Held; 51-200 employees; Information Technology and Services industry)
1994 — 1998 (4 years)
Lead documentation efforts for Windows- and DOS-based workforce management software. Write online help. Design Web site, marketing materials, and graphics. Inform the user interface.
(Information Technology and Services industry)
January 1998 — August 1998 (8 months)
M.A. , English (incomplete) , 1985 — 1987
Completed major coursework in English literature and rhetoric.
B.A. , English, German , 1974 — 1985
1968 — 1974