Emerging Media Director at Intouch Solutions
Kansas City, Missouri Area
Emerging Media Director at Intouch Solutions
Kansas City, Missouri Area
I am a marketing professional and author focusing on all things interactive. I began my career at a small interactive agency, WhyStruggle?, moved to a telecommunications and cable provider, Everest, moved to a mid-sized, full-service agency, Barkley, and have found a home at a mid-sized interactive agency, Intouch Solutions.
Along the way, I have learned how to utilize media to enhance the conversations businesses have with customers. I choose to work in the interactive space, helping people use technology to have honest interaction with the brands they enjoy everyday. I strive to deliver exceptional integrated marketing strategies for my clients.
I am currently working on emerging media (mobile and social media marketing, primarily) and Web 3.0 initiatives for clients in the pharmaceutical industry.
Business strategist, emerging media expert including social and mobile media marketing, retention and loyalty programs, and all aspects of relationship marketing.
(Privately Held; Marketing and Advertising industry)
December 2007 — Present (1 year 8 months)
Intouch Solutions® is an interactive marketing agency specializing in solutions for the pharmaceutical industry. We provide innovative custom solutions that deliver results our clients can count on.
(Privately Held; 201-500 employees; Marketing and Advertising industry)
June 2006 — December 2007 (1 year 7 months)
• Develop highly measurable customer retention and loyalty programs that exceed client’s marketing objectives
• Develop and execute the comprehensive marketing strategy to help consumers evolve from product awareness to SONIC brand affinity, including the overall information marketing and contact strategies for SONIC Drive-In
• Manage creation and distribution of all loyalty program communications, email and mobile, for SONIC Drive-In
• Responsible for seasonal gift card sales goals and overall growth and management of SONIC’s customer database
(Privately Held; 201-500 employees; Marketing and Advertising industry)
January 2004 — June 2006 (2 years 6 months)
• Responsible for all email and web initiatives, as well as all in-house graphic design
• Responsible for all direct mail tracking and customer loyalty programs
• Created and implemented full re-design of corporate web sites and email newsletters resulting in increased customer satisfaction and better corporate communication
• Created copy for corporate websites, direct mail and collateral marketing pieces on a daily basis
• Developed customer retention and acquisition programs including web-based marketing initiatives, direct mail campaigns, loyalty and affiliate programs, tradeshows and community events
(Marketing and Advertising industry)
December 2000 — January 2004 (3 years 2 months)
English (Creative Writing) , English , 1995 — 1999
social media, new technology, utilizing the tools of the Internet in a truly effective way, TV, music, movies, video games, telecommunications
• 2007 KCDMA AMBIT Winner: Consumer Multi-Media Campaign – Bronze
• 2003 BMAKC Fountain Award Winner: Direct Mail Campaign-Print and Self-Promotion Campaign–Print
• Nominated Poet of the Year 1999 – 2002 by The International Library of Poetry and Poetry.com
• Poetry published in A Celebration of Poets: Showcase Edition and Poetry’s Elite: The Best Poets of 2000
• Partner, Publishing Representative and Gallery Consultant for local artist cooperative recognized in The 100 Best Small Art Towns in America, by John Villani