Jennifer Wheatley

Retention specialist

Location
Greater Boston Area
Industry
Insurance
Current
  1. Commonwealth Care Alliance
Previous
  1. The Advocator Group,
  2. Credo Mobile/Working Assets (via Sharegroup),
  3. Share Group
Education
  1. University of Rhode Island
Recommendations5 people have recommended Jennifer
220connections

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Background

Experience

Retention Specialist

Commonwealth Care Alliance
– Present (7 months)Boston, Massachusetts

Intake Specialist

The Advocator Group
(2 years)

Evaluated claim viability, advocated for claimants going through the social security disability process, used compassion and understanding, educated claimants about the social security disability process, guided claimants through the process, persuaded claimants to use The Advocator Group services, cultivated claimants, resolved conflicts, worked with other departments to provide outstanding customer service for each claimant.

Sales rep/Retention

Credo Mobile/Working Assets (via Sharegroup)
(4 years 10 months)

Retained/Cultivated Working Assets/Credo wireless and Working Assets landline phone customers; Renewed wireless contracts; Resolved customer conflicts and addressed complaints; Educated customers about services and grassroots/political aspects of Credo; also promoted use of Working Assets credit card.

Professional Fundraiser

Share Group
(5 years 10 months)

Cultivated high dollar and low dollar donors, educated donors about important issues surrounding the charity they support, convinced indivuals to donate between $10-10,000 to their charity or political group they support, showed passion for charities and their issues, organized donors on a grassroots level.

Program Coordinator

Univeristy of Rhode Island, GLBT Center
(1 year 9 months)Kingston, RI

Educated students, faculty, staff about gay, lesbian, bisexual and transgender issues on and off campus; Organized events and calendar; led and organized support groups; Worked with students/faculty from other universities to collaborate on educational programs; Supervised student GLBT organization on campus; Helped build bridges across the university campus with other student organizations.

Sales rep

CUTCO Cutlery
(2 years 1 month)Providence, Rhode Island Area

Organizations

Rhode Island Intensity

Offensive/Defensive Tackle

Women's Tackle Football, IWFL

Bay State Warriors

Offensive Tackle

Women's Tackle Football, IWFL

Volunteer Experience & Causes

Volunteer/fundraising/phone bank/grassroots

NARAL Pro-Choice Massachusetts
(1 month)Politics

made calls to constituents for pro-choice candidates in MA, also volunteered time to renew memberships/fundraise on one occasion/organized fundraisers

Volunteer

Planned Parenthood League of Massachusetts
(1 month)Politics

Made calls to MA residents to vote for Duval Patrick/Barack Obama/other local pro-choice candidates/get out the vote

Opportunities Jennifer is looking for:

Causes Jennifer cares about:

  • Animal Welfare
  • Children
  • Civil Rights and Social Action
  • Economic Empowerment
  • Education
  • Environment
  • Health
  • Human Rights
  • Disaster and Humanitarian Relief
  • Politics
  • Poverty Alleviation
  • Social Services
  • Reproductive Rights
  • Women's Rights
  • Family Planning

Organizations Jennifer supports:

  • NARAL Pro-Choice Massachusetts
  • Planned Parenthood League of Massachusetts
  • Human Rights Campaign
  • National Organization for Women
  • EMILY's List
  • Oxfam America
  • The Greater Boston Food Bank
  • ACLU
  • Heifer International
  • Habitat for Humanity International

Courses

Independent Coursework

  • Courses in Nonviolence training and history
  • Political Science courses/constitutional law
  • Diversity Training
  • Philosophy of law
  • Philosophy of ethics
  • Human Science and Services courses
  • Psychology
  • Numerous Nutrition/Dietetics courses
  • Existentialism
  • 1 year of Graduate Study: College Student Personnel

Skills

  • Phenomenal Customer...
  • Resolving Conflicts
  • Oral & Written...
  • Multi Tasking
  • Computer Proficiency
  • Persuasion
  • Compassion
  • Integrity
  • Sales
  • Direct Sales
  • Grassroots Fundraising
  • Grassroots Organizing
  • Educational Fundraising
  • Team Building
  • Energetic team player
  • Customer Support
  • Advocate
  • active listening
  • understanding
  • Cultivation
  • Major Donor Cultivation
  • Customer Retention
  • Customer Oriented
  • Training
  • Customer Service
  • Annual Giving
  • Planned Giving
  • Donor Prospecting
  • Diversity Training
  • Social Change
  • Peace Studies
  • Leadership Development
  • inbound/outbound phone...
  • Active Learning
  • Social Security...
  • Community Outreach
  • Volunteer Management
  • Fundraising
  • See 23+  See less

Education

University of Rhode Island

No degree, College Student Counseling and Personnel Services, Graduate/Master's program

University of Rhode Island

Bachelor of Science (BS), Dietetics/Philosophy

Peabody High

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