Jennifer Savage

Current

• Software Developer at Westbrook Technologies

Past

• Field and Support Analyst at Westbrook Technologies
• Consultant at Westbrook Technologies, Inc
• Senior Software Support Analyst at Westbrook Technologies, Inc

• IT Intern at Teradyne
• IT Intern at Teradyne
• IT Team Member at Souhegan High School's IT After School Program/Community Support

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Education

• Worcester Polytechnic Institute

Recommended

1 person has recommended Jennifer

Connections

51 connections

Industry

Computer Software

Jennifer Savage’s Summary

Jennifer Savage’s Specialties:

Core Competencies:
Database Development & Administration, Software Development, Process Improvement & Automation, Training, Support, Crisis & Disaster Recovery, System Implementation & Migration

Systems:
Microsoft Windows 2000/2003 Server, Microsoft SQL Server 2000, IIS Server, (Some UNIX, Oracle, and Citrix)

Languages:
C++/C#, Java, JSP, JavaScript, ASP languages, Visual Basic .NET, VBScript, SQL/PL-SQL, PHP, HTML, CSS, (Some AJAX, Perl, Prolog, Scheme, and Assembly)

Jennifer Savage’s Experience

• Software Developer

  Westbrook Technologies

  (Privately Held; Computer Software industry)

  May 2009 — Present (7 months)

• Field and Support Analyst

  Westbrook Technologies

  (Privately Held; Computer Software industry)

  January 2009 — May 2009 (5 months)

• Consultant

  Westbrook Technologies, Inc

  (Privately Held; Computer Software industry)

  May 2006 — January 2009 (2 years 9 months)

  • Travels onsite to customer locations to perform a variety of duties including
  o Custom integration between third party applications and Westbrook products
  o Installs and upgrades of Westbrook’s Fortis software
  o Numerous IT tasks as is needed / System configuration to meet customer needs
  o Surface level integrations between applications using Openspan Studio
  o Discovery of customer needs / Scope documentation

• Senior Software Support Analyst

  Westbrook Technologies, Inc

  (Privately Held; Computer Software industry)

  January 2004 — May 2006 (2 years 5 months)

  • Selected to lead or assist major projects and tasks. Assumed the managerial role in the absence of the director.
  • Provided email and telephone support to partners configuring servers and installing Fortis software at client sites. Responded to issues on product use, installation, and crisis management.
  • Conducted testing of potential product defects within a controlled environment. Prepared and presented reports to the quality assurance group using standard methodology. Developed workaround solutions for immediate deployment.
  • Analyzed and revised an existing set of queries to optimize processes that were previously causing significant slowdowns in Fortis databases; increased the efficiency of queries from 60 seconds to only 9 seconds.
  • Selected by the CEO to prepare and present the department performance reports in a quarterly companywide meeting; wrote and ran queries, created PowerPoint slides that graphed out statistics, and conducted presentations and Q&A sessions.

• IT Intern

  Teradyne

  (Public Company; 1001-5000 employees; TER; Mechanical or Industrial Engineering industry)

  May 2001 — July 2001 (3 months)

  • Developed and documented scripts to move files between servers and to start/stop applications.
  • Developed scripts to automatically move/update data from Teradyne’s internal live parts database to the data warehouse.
  • Improved an internal approval process by creating an intranet website using JSP to interface with Oracle.

• IT Intern

  Teradyne

  (Public Company; 1001-5000 employees; TER; Mechanical or Industrial Engineering industry)

  May 2000 — July 2000 (3 months)

  IT internship
  • Defined and carried out responsibilities relating to Oracle databases and accounts.
  • Documented the entity relationship diagram of Teradyne's live parts database.

• IT Team Member

  Souhegan High School's IT After School Program/Community Support

  (Non-Profit; 1-10 employees; Information Technology and Services industry)

  August 1998 — June 1999 (11 months)

  • Worked with a team of students on a volunteer project to deploy computers in 15 classrooms at a local elementary school and to establish a PC lab for student use. Assembled low-cost computer parts and furniture. Developed a learning plan and tutored students individually on system and software use.

Jennifer Savage’s Education

• Worcester Polytechnic Institute

  BS , Computer Science , 1999 — 2003

  Relevant Coursework––Database Systems, Data Mining & Knowledge Discovery, Human-Computer Interaction, Algorithms, Theory of Computation, Paradigms of Computation, Operating Systems, Software Engineering, and Webware

  Activities and Societies:

  Crew

Additional Information

Jennifer Savage’s Groups:

•    Worcester Polytechnic Institute Alumni (WPI)

Jennifer Savage’s Contact Settings

Interested In:

• job inquiries
• expertise requests
• reference requests
• getting back in touch