Training and Development Manager
Greater Minneapolis-St. Paul Area
Training and Development Manager
Greater Minneapolis-St. Paul Area
A passionate and results driven training and development professional with a charismatic personality and the education and experience to lead others.
training, development, sales
(Construction industry)
February 2008 — Present (2 years 1 month)
(Self-Employed; Real Estate industry)
February 2007 — February 2008 (1 year 1 month)
Franchise Development Consultant and Training Coordinator responsible for evaluating, assessing, and consulting with 65 existing brokers and owners within the Minnesota and Wisconsin area. The consultations consisted of how to better manage their business, personnel decisions, training associates and managing profitability for their business.
(Public Company; 10,001 or more employees; VZ; Telecommunications industry)
2006 — 2007 (1 year )
Retail Sales Representative and Training Lead for a retail location in Bloomington, MN responsible for motivating and managing employees to achieve 100% completion rate on online training modules. I was accountable for improving the new customer base by evaluating the needs of new customers and educating those potential customers on the benefits of products and services that Verizon offered. Also responsible and accountable for maintaining good customer relations with existing customer base by staying in contact with the customers and educating them on new services or products that may better suit their needs.
(Hospitality industry)
1997 — 2006 (9 years )
General Manager/Regional Training Store Manager responsible and accountable for training and development of all new store managers within our region and periodically outside of our region. Also lead the Holiday Bakery Program for the entire region as well as train Point Persons for each store within our region. Also lead the “Give Kids the World” fundraising efforts for the region and train each store to creatively raise money for the charitable organization.
MA , Organizational Behavior , 2003 — 2008
Yes , General , 1989 — 1992
BA , Organizational Behavior