
QA / Operations Manager at Radcom
Cleveland/Akron, Ohio Area

QA / Operations Manager at Radcom
Cleveland/Akron, Ohio Area
Technical writing and instructional design with expertise in project management, editing, online learning, instructional design, end-user documentation, ISO documentation, and training materials.
Adobe Acrobat, Blackboard, Captivate, Dreamweaver, Fireworks, Flash, FrameMaker, HTML, InDesign, Lectora, Microsoft Office, PageMaker, Photoshop, RoboHelp, SnagIt, LiveMeeting, and WebEx.
eLearning and new software news, training techniques, quilting, crocheting
eLearning Guild, Adobe User Group, InDesign User Group, Lectora User Group
Gold winner in the 2008 Hermes Creative Awards in the Web Based Training category.
2007 Award of Distinguished from the Northeast Ohio Chapter of the Society for Technical Communication (STC).