Business Services Associate at EDS, an HP Company
Antwerp Area, Belgium
Business Services Associate at EDS, an HP Company
Antwerp Area, Belgium
- Experience in providing Workplace and Customer services to the MVG-account
- Using different applications on a daily basis such as Lotus Notes, Service Center, Vantive and MS Office
- Experience in training new colleagues abroad about IMAC procedures, daily routines, usage of applications
- Basic knowledge of HR testing and general selection procedures during my college studies
- Basic knowledge of SAP (currently limited practical experience)
- Asset & Configuration Management
(Public Company; HPQ; Information Technology and Services industry)
November 2008 — Present (9 months)
- asset -& configuration management
- reporting
- data analysis and updating
(Public Company; Information Technology and Services industry)
April 2006 — October 2007 (1 year 7 months)
- Providing customer services to the SKF-client
- Handling IMAC-requests (Install, Move, Add, Change)
- Implementing abroad IMAC-training (Project Hungary - transfer of CID IMAC team)
Bachelor , Marketing , 2005 — 2006
- Market analysis
- Market Research for ATV (Antwerp regional televsion station)
- General marketing knowledge
Bachelor , Applied Psychology , 2002 — 2005
- Social & Applied Psychology
- HR Management
- Selection procedures & testing
- Sports Psychology
volleyball, beachvolleyball during off season, movies, providing training, music