Website Manager at CPP, Inc
San Francisco Bay Area
Website Manager at CPP, Inc
San Francisco Bay Area
13 years of progressive web production and project management experience
Project management and traffic management,
Web statistics analysis and reporting,
Graphic design abilities,
Developing scope, specification and project plan documents,
Knowledge of HTML, Java, and Flash, and other internet tehnologies
Familiar with the use of Adobe Photoshop, Macromedia Flash, Dreamweaver and Contribute, Visio, PowerPoint, WebTrends, Visual SourceSafe, and other proprietary software.
(Privately Held; Publishing industry)
November 2002 — Present (6 years 9 months)
Perform content management for three customer-facing websites, coordinating quality assurance and implementing release procedures. Project-manage web initiatives from launch through release, developing project plans, and documentation and ensuring deadlines are met. Monitor and organize enhancement requests from initial request through approval, project scheduling, development, and production. Manage cross-functional project release calendar; leading meetings to prioritize web projects and coordinating release dates with a cross-functional team. Analyze site traffic reports and communicate results.
(Public Company; Computer Games industry)
May 2002 — September 2002 (5 months)
Managed package development from concept through fulfillment for EA Sports branded interactive software in coordination with marketing, creative and production staff. Monitored routing procedures to insure deadlines were met and variances communicated to product and marketing management. Responsible for vendor selection, cost effective production and timely release of promotional merchandise.
(Privately Held; Marketing and Advertising industry)
October 2001 — March 2002 (6 months)
Initiate, coordinate and track creative assignments from inception through release to client guaranteeing their exemplary quality. Manage creative team members’ assignments and task availability. Maintain job specifications and timelines for deliverables through various departments and phases. Improve workflow processes and serve as liaison between Creative and Account Executive departments.
(Public Company; Apparel & Fashion industry)
October 2000 — March 2001 (6 months)
Managed an internal production workflow project with a budget of $100,000 to be utilized by the Banana Republic, Gap and Old Navy production departments. Established effective cross-team relationships to identify process redundancies and standardize tools. Interviewed business partners and gathered business requirements. Developed detailed business specifications and researched potential vendor solutions. Successfully completed first phase of project on time and under budget.
(Public Company; Internet industry)
1996 — 2000 (4 years)
(Privately Held; Leisure, Travel & Tourism industry)
April 2000 — August 2000 (5 months)
Built and managed a team of Operations Managers responsible for website integration and the operational implementation of effective internet and call center reservation programs for Worldres.com's network of partners and destination marketing clients. Successfully identified systemic procedure redundancies and created efficient solutions to streamline cross-functional operational processes. Established and produced internal reporting to track project implementation and production time. Acted as liaison between the business development and web production teams and the system development department.
(Public Company; Internet industry)
September 1996 — April 2000 (3 years 8 months)
Lead operations group responsible for supporting all functional teams and ensuring flawless delivery of service to our customers and users. Responsible for hiring, training and motivating a multi-disciplinary staff of 6 employees. Acted as lead liaison between sales and design teams overseeing process of client website creation. Supported the rollout of new products and helped drive strategic objectives including increased page views and revenue. Implemented process improvements and developed annual execution plan and budget for local operations.
BS , Design , 1989 — 1994
New Technology, Internet, Graphic Design, Sports, Fitness, Fashion