J Jamel Smiley

Ramp Unit Manager at Piedmont Airlines

Philadelphia, Pennsylvania
  1. Marywood University,
  2. American Airlines
  1. Marywood University

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Ramp Unit Manager

Piedmont Airlines
– Present (6 months)Philadelphia,PA

- Manage and Supervise Baggage Operation for connecting bags during tour of duty
- Ensure that Connecting bags are tracked and rerouted during irregular operations
- Perform Ramp Safety Audits and Agent Performance Evaluations
- Oversee Express Ramp Operations during tour of duty
- Create daily shift assignment schedules for baggage and ramp agents

Resident Director

Marywood University
(2 years)Scranton, Pennsylvania Area

The job duties include: Oversee two undergraduate residence halls with a total occupancy of 187 students, Supervise a staff of 8 Resident Assistants (RA), Facilitate weekly meetings and quarterly trainings, maintain and manage a working budget for both halls, maintain relationships with the Housekeepers and Maintenance personnel for the buildings, and Perform Performance Evaluations twice a semester for each RA.

Lead Station Agent

American Airlines
(1 year 9 months)Scranton, Pennsylvania Area

- Oversee Station Operations during tour of duty
- Facilitate the new agent training for above and below wing operations
- Delegate and assign operational tasks to subordinates during tour of duty
- Designated station Payroll Specialist (AutoTA) and scheduling of bids
- Above and below wing OA Ground Handling (United, US Airways)
- Station Financial Controls Agent (Accounting/ Station Daily Closeouts)
- Completed Fuel Cost Saving research that saved the station $2000 in fuel cost over a course of 3 months


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Marywood University

Master of Business Administration (M.B.A.), Business Administration and Management, General

Augustus Robertson Johnson Health Science and Engineering Magnet High School

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