Ikram Nadir

Current

System support Engineer at Sun Microsystems

Past

Operation and Engg. specialist at Celestica
Test Engineer at Pakistan Telecommunication Company Limited

Education

Quaid-e-Azam University, Islamabad
York University

Recommended

1 person has recommended Ikram

Connections

44 connections

Industry

Computer Hardware

Ikram Nadir’s Summary

An experienced Sun Microsystems professional with 5+ years experience in large enterprise 7/24 mission critical environment and large scale data centers. A Sun Solaris certified professional with a strong work experience and knowledge in sun (Hardware, High-end servers, Kernel/OS, Storage, and Networks.

Certifications:-
1-Sun solaris 10 certified
2-Sun solaris 9 certified.
3-Sun certified senior system support Enginner level (PE4)
4- Sun certified system support Engineer level (PE3)

Ikram Nadir’s Specialties:

Sun hardware. (entery level, mid-range, high-end sparc servers)
Sun X86 servers.
Sun Mxxxx servers.
Sun storage arrays.
Sun solaris
Telecommunication systems.

Ikram Nadir’s Experience

System support Engineer

Sun Microsystems

(Public Company; JAVA; Information Technology and Services industry)

September 2007 — Present (2 years 3 months)

Working for Bank of Nova Sotia behalf of Sun Microsystems.
Provide day to day Sun hardware/software support to large scale data center containing 600+ sun sparc/x86 entry level, mid-range and high end and enterprise class of systems.
Monitor all Sun Solaris Production, Test, Dev,UAT boxes.
Maintaining and troubleshooting issues with key operational systems in a large scale, mission critical Sun Solaris based enterprise infrastructure for large scale data centers.
Responsible for Sun Solaris hardware and software diagnostics and replacement of defective components.
Preform configuration of RAID arrays using Disksuite and Veritas Volume Manager.
Respond to help desk tickets towards maintaining service levels as per the established Service Level Agreements.
NIS+, TCP/IP administration on Sun systems.
Work with Veritas Volume Manager and Veritas NetBackup environments.
Perform Installation services; provide problem isolation and resolution by using system software, diagnostics, and analytical trouble shooting tools.
Assist in problem isolation and resolution, utilizing system software, diagnostics and other tools and provide customers with Sun Alert or Bug information and where necessary.
Act as an interface between customers and solution center, using call management tools to update all involved parties of activities. Provide escalation support on-site in conjunction with other Sun technical groups
Assess severity of any task and follow the TAP in order to solve the issues.
Assisting other technical analysts and staff with technical problems or escalations, as required
Operation and Engg. specialist

Celestica

(Public Company; CLS; Electrical/Electronic Manufacturing industry)

January 2002 — September 2007 (5 years 9 months)

Conducted platform level administration and troubleshooting of UNIX, Sun Solaris servers and workstations.
Provided system support for entry level mid range Enterprise and Sun Fire (V1280/E2900, Netra, 3800, 4800, 6800/E6900) servers as well as high end Sun Servers (E10K, E15K) to local and global business units within celestica.
Installed, configured and maintained sun hardware and associated software.
Performed system performance monitoring of OS, CPU, Memory , Disk and Network configuration of server NICs and OS
Performed and monitored the complete power on sequence, system controller (SC/SMS), LOM/ILOM configuration and its connectivity with other systems.
Used diagnostic tools including the Sun Validation Test Suite (VTS), test scripts, explorer and Sun recommended test to rectify the errors.
Conducted domain and platform administration of Sun high end servers.
Performed and installed new software/firmware/hardware upgrades of Sun high-end servers such as LEAPS, DPCO’s.and FCOs
Performed the servers hardware upgrades such as changing/adding DIMMS, NICI cards.
Provided direction, leadership and training, contributing to the development of group members, in order to maintain a strong, effective and technically oriented team.
Test Engineer

Pakistan Telecommunication Company Limited

(Public Company; Telecommunications industry)

August 1998 — December 2001 (3 years 5 months)

Conducted the installation, testing, commissioning and maintenance of SIEMENS EWSD telecom switch network across the country.
Implemented the routing, zoning of trunks and subscribers between the central offices and international gateways.
Up-graded, tested and commissioned the SS7 hardware and created the interface with other exchanges.
Monitored/located and analyzed network faults, service reports, quality of service indicators, and applicable network data.
Upgraded the switching system’s hardware, software and databases.
Supervised the installation of central office, trunk exchanges and their interface with other landline and wireless networks.
Managed and maintained the division that installed tested and commissioned high-risk and multi-million dollar digital telecommunication networks, including internal review and evaluation of all division staff.
Developed, updated, and furnished acceptance procedures and acceptance packages for new or existing telecommunications equipment and services.
Applied technical knowledge and experience to initiate corrective action in-house or through suppliers, which may result in design changes and/or modifications to hardware and software
Made independent maintenance decisions and set priorities within areas of responsibility.
Due to rotating shift work and weekend/holiday coverage, worked without direct supervision and provided on-call coverage as require

Ikram Nadir’s Education

Quaid-e-Azam University, Islamabad

M.Sc , Electronics , 1996 — 1998
York University

Bsc , Electronics

Canadian equivalence given by york University.