Hrishikesh Jadhav

Current

• Deputy Manager at RCOM

Past

• DM at RCOM

Education

• Bangalore University
• CBALC - BBA
• MPBIM

• St.Pauls High School

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Connections

105 connections

Industry

Telecommunications

Hrishikesh Jadhav’s Summary

Present : Proactive Customer Chrun Control. Analyse reasons for customers churning from the system and implement processes and retention tools to check Churn.

Past at RCOM : Monitor, Regulate and Measure the performance of the RCOM contact centers and implement a process of continuous improvement.

Past : 2 years of Customer Care experience in Inbound and Outbound calling in the US and UK and QA for a certain amount of time. Also was involved in the complete process of recruiting at different levels for a Contact Center.

Hrishikesh Jadhav’s Experience

• Deputy Manager

  RCOM

  (Telecommunications industry)

  May 2007 — Present (2 years 8 months)

  Present : Proactive Customer Chrun Control. Analyse reasons for customers churning from the system and implement processes and retention tools to check Churn.
  
  Past at RCOM : Monitor, Regulate and Measure the performance of the RCOM contact centers and implement a process of continuous improvement.
  Past: 2 years of Customer Care experience in Inbound and Outbound calling in the US and UK and QA for a certain amount of time. Also was involved in the complete process of recruiting at different levels for Contact Center.

• DM

  RCOM

  (Telecommunications industry)

  2007 — 2009 (2 years )

Hrishikesh Jadhav’s Education

• Bangalore University

  MBA , System & HR , 2005 — 2007

• CBALC - BBA

• MPBIM

• St.Pauls High School

Additional Information

Hrishikesh Jadhav’s Groups:

•    Customer Experience Management
•    M P Birla Institute of Management
•    India Jobs Network

Hrishikesh Jadhav’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch