Program Mgr / Dir, Technical Operations
San Francisco Bay Area
Program Mgr / Dir, Technical Operations
San Francisco Bay Area
Director of all technical activities within operation's department
Program Manager, with extensive experience in New Product Introduction
Managed pilot production facility
Manufacturing Engineer in both low- and high- volume environments
(Public Company; NTCT; Computer Networking industry)
2005 — Present (4 years)
Director, Technical Operations, 2007-2008
Managed technical operations team, consisting of highly experienced manufacturing, test, homologation, reliability, and supplier quality engineers, and document control, with continuing responsibility for operations program management function.
· Supported 10+ new product introductions annually while sustaining/improving all current forward and reverse production of enterprise-grade hardware and software
· Ensured DFx (design for manufacturability, cost, test, etc.) issues are addressed in product designs before release into production
· Designed and performed tests to meet worldwide electromagnetic and safety regulatory requirements (FCC, UL, CE, etc.)
· Developed manufacturing and test instructions (MPI/TPI), specified and procured capital equipment, defined floor plan and workflow, and transitioned production and test activities to offsite, third-party manufacturing partners
· Structured and released product and process documentation including Bills of Material (BOM), Process/Test Instructions (MPI/TPI), Engineering Change Orders (ECO), and Deviations
· Performed reliability predictions and accelerated life testing (HALT/HASS)
· Collected and presented product quality data to support cross-functional needs, including field requests and internal quality assessments
Senior Technical Program Manager (2005-2007)
· Presented status and risk assessment at executive reviews
· Defined/published schedule for all operations deliverables per phase-gate model
· Ensured deliverables, including design verification, reliability testing, homologation testing, assembly and test processes, first-article inspection, material procurement, and documentation, are delivered per program needs
MS , Mechanical Engineering , 1996 — 1997