
Director at Nielsen Norman Group
Greater San Diego Area

Director at Nielsen Norman Group
Greater San Diego Area
(Privately Held; Internet industry)
2008 — Present (1 year)
(Privately Held; 11-50 employees; Internet industry)
2001 — Present (8 years)
Consult with many large, well-known companies in various industries such as entertainment, finance, technology, e-commerce, and government.
Frequent speaker, conduct usability research worldwide, and publish reports on a variety of Web usability topics.
Co-author of the book Prioritizing Web Usability (2006).
(Public Company; 5001-10,000 employees; INTU; Computer Software industry)
1999 — 2001 (2 years)
(Public Company; 10,001 or more employees; TRW; Automotive industry)
1997 — 1999 (2 years)
MA , Human Factors and Applied Experimental Psychology , 1998
BA , Psychology , 1995
Human Factors Graduate Student of the Year