
Marketing Operations Manager
San Francisco Bay Area

Marketing Operations Manager
San Francisco Bay Area
Dynamic marketing professional with 11 years of experience in product marketing, project management, and marketing communications.
Product management, project management, program management, marketing communications and product training.
(Privately Held; Internet industry)
October 2007 — Present (1 year 10 months)
(Public Company; 10,001 or more employees; Financial Services industry)
November 2006 — July 2007 (9 months)
Translate market needs into clearly defined product requirements. Work with development to define product development plans and specifications, requirements and functionality. Lead product development projects to ensure the timely release of planned product enhancements and new modules. Coordinate the market rollout of new, expanded and updated products and services. Collaborate with sales and other teams to understand business requirements and key market trends. Monitor changing trends and product functionality to continuously develop new offerings. Write internal processes and procedures for all new products. Support product sales acting as the primary product functional and technical expert. Provide customer support from product beta testing through production release for new products and integrations.
(Public Company; 10,001 or more employees; Financial Services industry)
March 2004 — November 2006 (2 years 9 months)
Developed audience specific training strategies and training curriculums for two software products. Customized trainings based on clients needs and business practices. Helped the client develop a deployment strategy to ensure a smooth transition into the new software environment. Presented to large and small audiences at product trainings, sales kick-offs and to new prospective clients in online web conferences and on site meetings. Cross-trained all trainers and support staff on two software products.
(Real Estate industry)
January 2002 — March 2004 (2 years 3 months)
(Privately Held; 51-200 employees; Internet industry)
March 2000 — June 2001 (1 year 4 months)
(Public Company; 201-500 employees; Computer Hardware industry)
June 1997 — January 2000 (2 years 8 months)
1995 — 1997