
Intermodal Operations Coordinator at USA Truck, Inc.
Fort Smith, Arkansas Area

Intermodal Operations Coordinator at USA Truck, Inc.
Fort Smith, Arkansas Area
I am highly organized and dedicated, with a positive attitude. I am able to handle multiple assignments consistently. I have excellent written, oral, and interpersonal communication skills. I also thrive on working in a challenging environment.
I am proficient in Windows progams including: Microsoft Word, Excel, and PowerPoint.
(Public Company; USAK; Transportation/Trucking/Railroad industry)
April 2008 — Present (1 year 8 months)
Coordinate origin and destination drayage for shipments moving over the rail.
(Public Company; USAK; Transportation/Trucking/Railroad industry)
September 2007 — April 2008 (8 months)
Managed on time pickup and delivery for shipments moving over the road.
(Public Company; USAK; Transportation/Trucking/Railroad industry)
October 2006 — September 2007 (1 year )
Customer contact for Kraft Foods, Dollar Tree Stores, Campbell's Soup, Andersen Windows, and Trinidad Benham.
Accepted and entered shipments into USA Truck mainframe.
Tracked shipments and helped maintain customer's expectations.
(Privately Held; Banking industry)
October 2005 — October 2006 (1 year 1 month)
Worked with customers on a daily basis, meeting their banking needs and either answering or referring their financial questions to the appropriate supervisory individuals.
Accepted and processed customer deposits and loan payments. Maintained and balanced a cash drawer daily.
Responded to customer inquiries regarding account balances. Used 10-key to process monetary transactions.
Promoted to Teller Mentor for the 74th Street Branch.
(Public Company; Restaurants industry)
August 2004 — September 2005 (1 year 2 months)
Trained and supervised all new hostesses at fine dining restaurant with a combined capacity of 200.
Provided timely and professional customer service.
(Retail industry)
August 2003 — May 2005 (1 year 10 months)
Handled all cash and credit card transactions.
Balanced cash drawer at close of shift.
Frequently closed store and secured building.
Provided apparel sales and excellent customer relations.
Assisted with overall store appearance.
2003 — 2005