Harnaka Harto

Harnaka Harto

Sales director of dimension data Indonesia

Banten Province, Indonesia
Information Technology and Services

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Harnaka Harto's Overview

  • sales director of Financial Services Industry at dimension data indonesia

500+ connections

Harnaka Harto's Summary

Harnaka has over 23 years of all-round – from technical field to executive boardroom – professional experience with financial services, petrominer and IT solution services industries exposure. Within the last 10 years, he has assumed strategic leadership / director roles for 7 organizations with noteworthy achievements. Currently, he is Client Director in IBM Indonesia Banking & Financial Market Sector. In 2011, despite of the challenges to close high profile IBM multi-million dollar deals, he managed to over-achieve / double his revenue target. Harnaka received Bachelor Degree in Electronics Engineering from Institut Teknologi Bandung (ITB). He speaks three languages: Indonesian, English and Italian. Throughout his career, he has been nurturing his network extensively, from business to societal empowerment. He is a Lead Cohort in LEAD International – an NGO based in London, focusing on environmental, poverty, and people. His passion in business and social enterprises is also spiced with his love to cook. IBM assignments had stationed him in US, Japan and other ASEAN countries; LEAD International had him engaged with global leaders in South Africa; and his cooking hobby had journeyed him to Italy for Language and Cuisine course (Italian Embassy scholarship) in University per straniery in Siena. Harnaka is now looking forward to move to the next level of leadership in enterprising more strategic ventures.

Harnaka Harto's Experience

sales director of Financial Services Industry

dimension data indonesia

Privately Held; 10,001+ employees; DDT; Information Technology and Services industry

October 2012Present (2 years) jakarta

Director of Services

Wincor Nixdorf

Public Company; 5001-10,000 employees; win; Information Technology and Services industry

May 2012October 2012 (6 months) jakarta

•Brief: Wincor-Nixdorf is one of the prominent solution provider on IT Banking solution. One of the most product is ATM (Automated Teller Machine) and CDM (Cash Deposit Machine). As the biggest installation of ATM and CDM in Indonesia around 22,000, Wincor-Nixdorf also has to maintain its leadership as total solution provider include the strongest services provider among its competitor, and this is also an answer to the Banking Industry demand on the reliability, High availability and service excellence.

•Main Responsibility: Managing the Service and Operation of the Wincor-Nixdorf Indonesia; its strategy, business portfolio, and the Service excellence operation, with 22,000 installation, 43 Service Offices and Branches, 250 Service Engineer, and selling the non traditional services; manage services, Outsourcing services.

•Achievements: closed USD 10 mio deals on services and maintenance in 2012 and achieve the excellence service measurement entity such as High customer satisfaction, responsiveness on the problem handling, On time Machine installation as planned, and non traditional service acquiring on several outsourcing business.

Senior Account Manager at IBM Indonesia

IBM Indonesia

Public Company; 10,001+ employees; IBM; Information Technology and Services industry

April 2010April 2012 (2 years 1 month) Greater Jakarta Area, Indonesia

Brief: Handling as the Senior Client Executive to big government Bank; such as Bank Rakyat Indonesia, Bank of Indonesia, to maintain relationship and carry responsibility to sell the IBM portfolio of Product and Services. Banking & Financial Market Sector has been the strongest revenue contributor for IBM Indonesia, and with IBM Indonesia goal to triple its revenue, such a sector is expected to progressively multiply its prior contribution.

•Main Responsibility:
- Managing relationship and as a business representatives of IBM in the assigned customer.
- Coordinate and lead the IBM team to give solution to the clients, and selling the IBM portfolio on the Bank Rakyat Indonesia, and Bank Indonesia.
- Client Director for Bank Indonesia (regulator) and Bank Rakyat Indonesia (biggest bank and role model to other banks that focus in micro to mid market).

•Achievements: : closed USD 7 mio deals in 2010 and USD 20 mio deals in 2011.

Privately Held; 11-50 employees; Information Technology and Services industry

January 2008March 2010 (2 years 3 months) Greater Jakarta Area, Indonesia

•Brief: Pundi is an IT company which focuses on solution integration for banking industry through middleware technology, core system, internet & mobile banking. Pundi also represents (sales & delivery) prominent global companies: S1, Callatay Wuthers, Nucleus.Sungard, and Webmethods

•Main Responsibility:
o Partnering with international companies (aforementioned above): sales, delivery & support.
o Business development and directing managed services projects by providing programmers (outsourcing).
o Business development and directing application development projects for customers.
o Build effective and efficient organization to support the business.
o Direct operation for 50 employees, and 2 offices (as the support center to the customers).

•Achievements: win applications development project (Bank Indonesia, PT Bank Permata, PT Bank Lippo, Citibank, and Bank Sinar Mas) with annual revenue of USD 5 mio.

Director of Operation

PT. Anantayasa Teknokriya Persadanet

Outsourcing/Offshoring industry

January 2006June 2008 (2 years 6 months) Greater Jakarta Area, Indonesia

o A strategic business unit established by PT MIK Group which focuses in providing online support, managing feedback and giving information of Toll Way operation in Jakarta to Bandung (SMS-based, real-time systems). This is also a joint operation company with PT Jasa Marga.
o This company also partners with PT Bank Negara Indonesia (BNI, top tier state-owned bank) by providing outsourcing and EDC machine managed services solution, to include: business process, product, support organization, build delivery services, assisting BNI to sell EDC installation, and managing collection from BNI’s merchants.

•Main Responsibility:
o Director Operation
o Project Director, Bank Danamon Indonesia, 1000 units ATM Rebranding & Change Management Project: from creating RFI, RFP, vendor selection process, UAT, SIT process, change management, and supervised the installation and upgrade ATM process, which include network installation, booth upgrade, ATM installation.

o Successfully delivered the aforementioned assignments
o Expanded the business by winning 3 years managed services contract from Nokia Siemens Network Indonesia: marketing consultation resources, and services in the telco area

Harnaka Harto's Skills & Expertise

  1. Account Management
  2. Sales Management
  3. Services Marketing
  4. Services Sales
  5. Solution Selling
  6. IT Strategy
  7. Pre-sales
  8. Telecommunications
  9. Business Intelligence
  10. Key Account Management
  11. Business Strategy
  12. Channel
  13. Cloud Computing
  14. Strategic Planning
  15. Channel Sales
  16. Project Management
  17. Business Development
  18. Enterprise Software
  19. New Business Development

Harnaka Harto's Volunteer Experience & Causes

  • Volunteer Interests

    • Causes I care about:

      • Children
      • Education
      • Environment
    • Organizations I support:

      • the lead international

Harnaka Harto's Languages

  • English

    (Professional working proficiency)
  • Italian

    (Limited working proficiency)

Harnaka Harto's Education

Institut Teknologi Bandung (ITB)

Engineer's degree, Electrical and Electronics Engineering


Grade: b

during in university Harnaka also active in Student committee as General Secretary of this organization

Activities and Societies: Member of Himpunan Mahasiswa Electro Group, and member of ITB Marching Band,

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