
Premium Ticketing Intern at Philadelphia Eagles
Harrisburg, Pennsylvania Area

Premium Ticketing Intern at Philadelphia Eagles
Harrisburg, Pennsylvania Area
(Educational Institution; Higher Education industry)
September 2005 — December 2009 (4 years 4 months)
(Privately Held; Sports industry)
May 2009 — August 2009 (4 months)
-Participated in all aspects of premium seat ticket operations for the Philadelphia Eagles and events at Lincoln Financial Field, including updating records in database, soliciting information via phone, coordinating season ticket mailing, and resolving payment issues
-Provided guest services to premium clients with questions and concerns via phone, email, fax, and in person
-Upgraded entire Premium Services client database and fulfilled contractual agreements for over 3,000 accounts
-Observed and learned event preparation, setup, follow through, and breakdown during events at Lincoln Financial Field
-Represented Premium Services and Corporate Sales at Punt, Pass, Kick events for clients
(Privately Held; Hospitality industry)
May 2008 — August 2008 (4 months)
-Compiled monthly summary reviews of promotional campaigns and revenue generated
-Negotiated radio promotions for outer markets, including the Greater Philadelphia Area; Allentown, PA; Reading, PA; New York; New Jersey; Washington, D.C.; Baltimore, MD
-Participated in brainstorming for promotional opportunities and events
-Planned, organized, and implemented the prize fulfillment process for retail, print, and radio promotions
-Executed on-site radio promotions for local and outer markets
(Privately Held; 1001-5000 employees; Hospitality industry)
May 2007 — April 2008 (1 year )
(Privately Held; 1001-5000 employees; Hospitality industry)
May 2006 — April 2007 (1 year )
Business Administration/Marketing 2005 — 2009