Greg Hankins

Current

Senior Technical Marketing Engineer at Force10 Networks

Past

Director, Corporate Systems Engineering at Riverstone Networks
Senior Network Engineer at MindSpring Enterprises
System Support Specialist II at College of Computing, Georgia Institute of Technology

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Education

Georgia Institute of Technology
Georgia Institute of Technology

Recommended

3 people have recommended Greg

Connections

444 connections

Industry

Computer Networking

Websites

My Website

Greg Hankins’s Summary

Excellent understanding of Layer 2, TCP/IP (OSPF, IS-IS, BGP), and MPLS (RSVP, LDP, VPLS) technologies.

Extensive experience with networking hardware and transmission equipment: Cisco, Extreme, Force10, Foundry, Juniper.

Extensive experience with Unix platforms: BSD, Linux, Solaris. Solid knowledge of C and shell programming.

Greg Hankins’s Specialties:

I have been designing and deploying Service Provider and Enterprise networks for the past 15 years. An avid Linux user since early 1994, I am best known for my contributions to the Linux Documentation Project in many different roles.

Greg Hankins’s Experience

Senior Technical Marketing Engineer

Force10 Networks

(Privately Held; Computer Networking industry)

September 2004 — Present (4 years 11 months)

Developed and maintained collateral for three switch/router product lines. Created and lead the ISP/IX/Web 2.0 marketing and community program in a product evangelist role that firmly established Force10 as a highly credible switch/router vendor. Wrote high level product overview, positioning and competitive presentations to educate account teams on how to sell. Authored product and partner solutions, technology white papers, data sheets, and technical deep dive presentations for internal and customer use. Lead technical marketing projects on two new switching product lines and multiple new line cards. Coordinated new features and functionality between Product Management, Sales and Engineering from conception to delivery. Designed and built power/thermal and TCO modeling tools for Force10 and competitive product lines. Regular speaker at ISP/IX/Web 2.0 technical conferences including APRICOT, EPF, Euro-IX, GPF, NANOG and RIPE.
Director, Corporate Systems Engineering

Riverstone Networks

(Public Company; RSTN; Computer Networking industry)

October 1999 — September 2004 (5 years)

Designed, tested and deployed service provider networks and solutions world-wide. Drove revenue through pre-sales and post-sales technical expertise in key customer accounts. Assisted local account teams to close business as a subject matter expert. Lead team of SEs in two new hardware platform beta programs, responsible for all training and beta testing activities. Defined features and functionality and worked with Product Marketing, Engineering and QA to drive feature completion. Managed technical relationship with partners. Provided mentorship to personnel within Riverstone’s technical organizations world-wide, wrote and delivered training material on new features and products, wrote white papers and advanced technical documentation for internal and customer use. Established security incident response team, monitored security vulnerabilities and issued advisories. Managed strategic projects, and its associated personnel and resources. Attended industry conferences.
Senior Network Engineer

MindSpring Enterprises

(Public Company; MSPG; Internet industry)

March 1998 — September 1999 (1 year 7 months)

Designed, implemented and maintained a national multi-vendor IP network. Provided second level support and training to the Network Operations Center. Managed vendor relations, coordinated bug reports and feature requests. Developed network-wide configuration standards, approved software versions and directed network-wide software upgrades on switching and routing equipment. Performed interoperability testing, evaluated and integrated new switching and routing platforms. Managed participation in vendor hardware and software beta test programs. Maintained network-wide transit and peering BGP configurations and routing policies. Designed specifications for network management tools and acted as liaison with in-house developers. Managed and directed intra- and inter-departmental network expansion and deployment projects.
System Support Specialist II

College of Computing, Georgia Institute of Technology

(Computer Networking industry)

June 1996 — February 1998 (1 year 9 months)

Provided computer and network support to faculty and research scientists. Responsible for day-to-day network operations in the College's inter-building and multi-protocol network. Upgraded and expanded UTP and fiber network infrastructure. Maintained and installed Ethernet, FDDI, ATM equipment and telecommuting facilities. Installed Unix OS security patches and upgrades, performed hardware upgrades and maintenance. Assisted with computer and network security, maintained network services (DNS, FTP, WWW). Supervised undergraduate assistants and managed special projects.

Greg Hankins’s Education

Georgia Institute of Technology

MS , Computer Science , August 1996 — August 1999
Georgia Institute of Technology

BS , Computer Science , July 1990 — June 1996