Gerlinde Weiglein

WW Salesforce.com Release & Deployment Program Manager at Hewlett-Packard

Location
Stuttgart Area, Germany
Industry
Information Technology and Services

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Gerlinde Weiglein's Overview

Current
  • WW Salesforce.com Release & Deployment Program Manager at Hewlett-Packard
  • Sales Process Transformation WW Solution Delivery Program Manager SFDC (Sales Force.Com) at Hewlett-Packard
Past
  • WW Release Manager - SFDC Sales Process Transformation at Hewlett-Packard
  • WW Sales Process Management & Decision Support PMO Lead, Communication & Training Strategy Manager at Hewlett Packard
  • Sales Process Transformation Solution Delivery Program Manager at Hewlett-Packard
Education
  • Internationale Berufsakademie Stuttgart
Connections

266 connections

Websites

Gerlinde Weiglein's Summary

Program Manager in a wide variety of business processes. Interested in migration projects, training process improvements. Increase savings by centralizing processes and minimizing efforts for endusers.

Specialties

Coaching of people, purchasing, process development, business analyst, training consultancy

Gerlinde Weiglein's Experience

WW Salesforce.com Release & Deployment Program Manager

Hewlett-Packard

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

March 2014Present (7 months) Boeblingen, Germany

•Very experienced Program Manager overseeing several related in parallel running projects across organizations.
•Cross functional and cross business process alignment assuring program goals are met.
•SFDC Integration and deployment includes training management and material creation, communication and change management activities.
•WW Testing Automation Lead for regression testing prior to moving new releases into production.
•Change Request governance lead optimizing the process in alignment to the company’s strategy
•Salesforce.com SaaSPMO instance redesign to align to the improved process

Sales Process Transformation WW Solution Delivery Program Manager SFDC (Sales Force.Com)

Hewlett-Packard

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

October 2011Present (3 years) Boeblingen, Germany

SFDC Integration and deployment, Conference Room Pilot - preparation, logistics, Communication, WW Release User Acceptance Testing Lead for SFDC, WW SPT FY Program Business Planner.

WW Release Manager - SFDC Sales Process Transformation

Hewlett-Packard

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

April 2013March 2014 (1 year) Boeblingen, Germany

- Oversee the cross-functional purpose and status of all projects in the Sales Process Transformation Program.
- Support project-level activities to ensure the overall program goals are met.
- Provide a decision-making support that cannot be achieved at project level.
- Support the Project Managers with a program perspective.
- Be the sounding board for ideas and approaches to solving project issues that have program impacts.
- Manage cross-CRP read outs, interlock with Change Management and Communication teams.
- Host, drive and lead Change Request Governance Board, Program meeting, point of contact for Decision Team.
- Manage risks and issues to enable short term resolution.
Interlock and collaborate with IT.
- Overview all miscellaneous, report out on program status.
- User Interface improvement and Testing Automation and E2E testing project lead.

WW Sales Process Management & Decision Support PMO Lead, Communication & Training Strategy Manager

Hewlett Packard

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

May 2011July 2012 (1 year 3 months) Germany, Boeblingen

-Design for E2E Framework training for CRM, new hire onboarding, Sales Tools training including related processes and methodologies. Implementation Pan-HP (Business Groups and Regions) in alignment with HP Sales University
-Program governance and leadership
-Develop a communication roadmap to increase the level of information and transparency across the organization. Website and Program SharePoint redesign
-Process Optimization – Build up central testing team and move CRM Release related regression testing out of the regions into this team
-“Take Back Your Life” Project Manager – activities to increase personal productivity and work-life balance – successful pilot completed

Sales Process Transformation Solution Delivery Program Manager

Hewlett-Packard

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

20112012 (1 year)

WW Sales Process Management Release PMO Lead

Hewlett Packard GmbH

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

July 2009May 2011 (1 year 11 months)

Release planning, deliverable tracking, business training monitoring, scope change control, MoC & Communication, interlock on x-domain initiatives, quality improvement planning and deployment, global process adoption improvement. Integrated Sales Training (IST) Lead and strategic training interlock with Learning & Development (L&D).

Global Sales Tools & CRM Training and Program Management

Hewlett Packard GmbH

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

November 2008October 2009 (1 year)

- Manage Global CRM Training program
- Develop Integrated Sales and Process training including Sales
Tools
- Lead Performance and Usability Workstream
- Act as focal point liason into Support IT
- Develop a Global Training Communications & MOC plan

HP Program Manager

Hewlett-Packard

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

20002009 (9 years)

Program Manager - Expert

Hewlett Packard GmbH

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

September 2005July 2007 (1 year 11 months)

*Build up CBST Bucharest
*hiring
*coaching
*PE's and ranking
*training
*process definition and development
*operational task alignment and delivery check
*knowledge transfer
*getting the team into an operational status

*Stakeholder communication, Newsletter
*Ftf Executive Management and CRM Management updates
*Training organization
*Customer Intelligence training
*End-to-End process cross business group consistency
*Change management execution
*Siebel CRM Release Management for EMEA
*Siebel CRM Production Control Board
*Siebel Release testing: SIT/UAT - coordination
*Project team member of the "People Development" project team for Hans Peter Straub's organization
*Project team member of "Communication alignment project"
*Program and Project management for different topics
*EMEA solution delivery management
*PMO (WW & EMEA IT and Business)
*Mentoring of new teams assistant and 4 students over time
*Usability projects for Siebel 7.5

Support & Project Manager

Hewlett Packard GmbH

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

December 2001August 2005 (3 years 9 months)

*ESG/EAO Sales Response Center (SRC) - technical product pre-sales support team- (online support, pro active information management, training). Role: call dispatching, ACD Reporting, News Letter, Customer data base update, Assets
*"Power On" Training (HP Star - Value-Channel-Partners) - 35 to 40 trainings per year
*"SR 220" Product (Server, Storage, SW) Training for Sales Force (Enterprise) - 4 per year
*Product Training for Country Frontdesks - 4 per year
*CRM Oracle implementation - overall training coordination for Sales, Marketing, Telesales and Reporting
*EMEA Info Center
*Invoice verification for co-managed (HP and Selbytell) outsourced Presales Support
*PM for outsourcing activities for Sellbytel (all admin related tasks)
*First point of contact from new hiring throughout people development
*Mentoring and coaching of new hire admins
*Supervision of the teams Admins (3)
*Marketing and Eventplanning
*Training (Power On and SR220)

Purchasing Manager

Lutz Verpackungen GmbH

January 1987December 1992 (6 years)

- Managing purchasing department
- implementation of new SW
- Calculations
- Offers
- Marketing

Gerlinde Weiglein's Skills & Expertise

  1. Training
  2. Purchasing
  3. Process Simulation
  4. Program Management
  5. PMP
  6. Process Improvement
  7. PMO
  8. Integration
  9. CRM
  10. Project Planning
  11. Testing
  12. Business Process
  13. SharePoint
  14. Siebel
  15. Business Process Improvement
  16. Project Management
  17. Change Management
  18. Management
  19. Salesforce.com
  20. Enterprise Software
  21. Cross-functional Team Leadership
  22. Pre-sales
  23. Six Sigma
  24. Project Portfolio Management
  25. Governance
  26. Outsourcing
  27. Software Project Management
  28. Leadership
  29. IT Strategy
  30. Service Delivery
  31. IT Service Management

View All (31) Skills View Fewer Skills

Gerlinde Weiglein's Education

Internationale Berufsakademie Stuttgart

Gerlinde Weiglein's Additional Information

Websites:
Interests:

family, gourmet cooking, working out, spending time with friends, movie, process development, reading, digital photography, going for a walk, tennis, Six Sigma GB certification, communcation, tailoring clothes

Groups and Associations:

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