George Spaeth

Current

• Helpdesk Lead at Axcess Financial Services Inc

Past

• VoIP Senior Design Project at Brown County Regional HealthCare
• Security at Kings Island
• IT Support Specialist at Ionic Services

• Computer Technician at University of Cincinnati Library IT

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Education

• University of Cincinnati

Recommended

1 person has recommended George

Connections

37 connections

Industry

Information Services

George Spaeth’s Experience

• Helpdesk Lead

  Axcess Financial Services Inc

  (Financial Services industry)

  September 2005 — Present (3 years 11 months)

  Provide phone support for stores throughout the country as well as employees in the main office and remote sites.
  Answer technical questions about hardware and software and other information technology resources. Troubleshoot network connections with the stores and vendors; troubleshoot desktop, laptop, printers, scanners and other hardware. Troubleshoot store phones. Escalate calls as needed. Assist with IT projects when needed.

• VoIP Senior Design Project

  Brown County Regional HealthCare

  (Hospital & Health Care industry)

  November 2007 — June 2008 (8 months)

  This was a volunteer job for Senior Design as part of the requirments for my Bachelor's degree.
  
  Configured and installed Cisco routers and switches for the main hospital and 5 remote sites
  
  Configured and installed Cisco VoIP phones using Call Manager 6.0 and Unity 5.0
  
  Ran cabling for new data drops and access points.
  
  Performed cable managment in closets and the server room.

• Security

  Kings Island

  (Public Company; 1001-5000 employees; Entertainment industry)

  April 2001 — September 2005 (4 years 6 months)

  I provided mostly seasonal security in the theme park.
  Responded to a variety of emergency and non emergency calls throughout the theme park and water park. Assited First Aid and other emergency personnel when needed; provided a resonably safe environment for guests and employees by enforcing park rules and laws; assisted guests and employees with questions, problems and concerns; escourted VIPs.

• IT Support Specialist

  Ionic Services

  (Information Services industry)

  March 2004 — June 2004 (4 months)

  This was a co-op position.
  I provided on site and phone support for hardware, software, network and Citrix for over 300 customers.
  I provided system maintenance, equipment inventory, documentatin creation for end users, assisted with a facilities move including reassembly of the network environment

• Computer Technician

  University of Cincinnati Library IT

  (Information Technology and Services industry)

  June 2001 — March 2003 (1 year 10 months)

  This was a co-op position.
  I provided desktop, printer and network support.
  I assisted with a Windows 2000 rollout, provided training to end users on Windows 2000, administered user accounts and policies in Active Directory; inventory control; hardware and software upgrades, installation, support and troubleshooting.

George Spaeth’s Education

• University of Cincinnati

  Bachelors, Information Technology , 2000 — 2008

  Student Editor-in-Chief of Technically Speaking, a magazine for the first year writing program, 2006.

Additional Information

George Spaeth’s Groups:

•    University of Cincinnati, Department of Information Technology

George Spaeth’s Contact Settings

Interested In:

• career opportunities
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• new ventures
• expertise requests
• reference requests
• getting back in touch