Web Content Supervisor at St. Louis Community College
Greater St. Louis Area
Web Content Supervisor at St. Louis Community College
Greater St. Louis Area
(Educational Institution; 1001-5000 employees; Education Management industry)
Currently holds this position
(Privately Held; 11-50 employees; Financial Services industry)
2007 — 2008 (1 year)
(Internet industry)
2005 — 2007 (2 years)
• Responsible for supervising operations of three business entities; a copy store and a website development operation in Sullivan, MO, and an Internet services provider in Edwardsville, IL.
• Provide advice and support to the two owners on stabilizing and growing the overall enterprise through promotions, customer service and staff management.
• Work with the staff to develop better skills and technical knowledge, as well as improving customer service skills.
• Develop new business through various avenues including cross marketing of the three businesses, prospecting new customers and presenting at local business development conferences and shows.
• Provide website development services, working with customers to determine design and functionality that best meets their needs.
(Government Agency; Government Administration industry)
1989 — 2004 (15 years)
• Direct, oversee and maintain the DNR’s Fisheries Service website, www.dnr.state.md.us/fisheries, the DNR’s most visited pages
• Responsible for all customer service responses for e-mail and mail, including drafting responses for the Secretary and Governor’s signature
• Lead software and hardware training for Fisheries Staff
MS , Biology , 1974 — 1976
BS , Biology , 1970 — 1974