Marketing Manager
San Francisco Bay Area
Marketing Manager
San Francisco Bay Area
Technology research & consulting, loyalty, sales, gaming, RFID, marketing, mobile, innovation, Web 2.0, location based services, SaaS, social media
(Privately Held; Information Technology and Services industry)
January 2009 — Present (7 months)
- Co-founder and CEO of a mobile application currently developing for Android and iPhone.
(Privately Held; 51-200 employees; Internet industry)
August 2008 — Present (1 year)
- Responsible for online marketing communications including blogging, social media, and comapny website.
- Supported channel & direct sales process through lead generation activities, Salesforce.com administration & training, collateral development, and whitepaper production.
- Drove all customer reference activities including authoring case studies, soliciting sales & PR references, producing webinars & video testimonials, and reference tracking through Salesforce.com.
- Worked cross functionally with Sales, Marketing, Customer Services, & UE Design team to drive unified customer engagement process.
(Educational Institution; Higher Education industry)
September 2006 — June 2008 (1 year 10 months)
- Teaching Assistant - Organizational Design with Professor Tom Malone
- Silicon Valley MediaTech Trek Organizer
- Marketing Club MarketLab project on Web 2.0 and financial services
- MediaTech Club VP
- Writer, Fifteen Newspaper
- Global Sales Development Certification
(Educational Institution; 11-50 employees; Research industry)
January 2007 — May 2008 (1 year 5 months)
- Worked on a two-year study examining how the organizational design and processes of the IT department supports innovation in Fortune 500 companies.
- Interviewed VP and CIO level IT executives, authored a research briefing and contributed to innovation framework.
(Privately Held; Gambling & Casinos industry)
June 2007 — August 2007 (3 months)
- Developed a strategy for customer-facing uses of RFID, wireless, and location based services. Prepared a 40-page report detailing vendors, trends, and recommendations for the implementation and pilot process. Presented findings to CIO on how these technologies play into Harrah’s operational CRM and multi-stop strategies.
- Worked closely with marketing department on a strategic analysis of mobile technologies and their use in the casino environment to deliver targeted real-time marketing, enhance the customer experience, and increase revenue.
- Co-managed a pilot project to evaluate Zigbee technology. Oversaw system implementation and testing design.
(Privately Held; Management Consulting industry)
April 2005 — August 2006 (1 year 5 months)
- Responsible for over $1.5 million in annual client renewals for Celent Banking practice
- Edited monthly banking, insurance, and securities email newsletters with a circulation of 40,000 subscribers
(Non-Profit; 11-50 employees; Performing Arts industry)
2001 — 2005 (4 years)
- Managed the implementation and customization of a new CRM system
- Handled the relationships with the largest U.S. opera companies including contract administration and accounting for union dues
MBA , Technology Strategy , 2006 — 2008
B.A. , 1997 — 2001
running, triathlon, skiing
Team In Training
First Place Boston University Tech Strategy Case competition sponsored by Motorola.