QA Manager at SMG
Kansas City, Missouri Area
QA Manager at SMG
Kansas City, Missouri Area
Lead, manage and coach a team of quality assurance (QA) professionals.
Administered Mercury’s Quality Center (formerly TestDirector), Mercury’s QuickTest Professional (formerly Astra QuickTest), Mercury’s LoadRunner, SQL, C, VBScript, MS Office, HTML, XML, Windows 95 and higher, Windows NT 4.0 and higher.
Over six years of dynamic web application testing experience
Four years experience leading a team of web application QA testers
Implemented and maintain test repository and defect tracking system used by QA team, developers, project managers and leadership via Mercury’s Quality Center (formerly TestDirector)
Implemented and maintain automated regression scripts for over 500 client web applications using Mercury’s QuickTest Professional
Assign approximately 400 projects (new implementations and enhancements) per year to QA team members
Conduct employee interviews and made hiring decisions
Conduct annual performance reviews that included monthly one-on-one meetings for feedback and goal setting
Effective Written, Oral and Interpersonal skills
Proficient in numerous Mercury Quality tools
Hold QAI's Certified Sofware Test Engineer certification (CSTE)
(Privately Held; 51-200 employees; Information Technology and Services industry)
February 2008 — Present (1 year 6 months)
Developing and implementing the quality processes, tools & eventually people to build a QA team.
(Privately Held; 501-1000 employees; Construction industry)
August 2006 — February 2008 (1 year 7 months)
Developed test scripts for .NET applications using HP (Mercury) QuickTestPro.
(Public Company; 1001-5000 employees; HRB; Information Technology and Services industry)
August 2005 — August 2006 (1 year 1 month)
Served as admin for Mercury Quality Center implementation. Assisted in training for Mercury QuickTest Professional. Conducted performance tests using Mercury's LoadRunner.
(Public Company; 10,001 or more employees; UHC; Information Technology and Services industry)
March 1999 — August 2005 (6 years 6 months)
Led QA team for dynamic web applications.
(Information Technology and Services industry)
1999 — 2005 (6 years)
Software Quality Assurance, atheltic event management, voice-over work
Kansas City Quality Assurance Association (KCQAA), Vivit Board of Directors
Eagle Scout (1991)