
Writer and Anthropologist, Online Culture and Communities
Austin, Texas Area

Writer and Anthropologist, Online Culture and Communities
Austin, Texas Area
With over two decades of online technology experience and graduate training in anthropology, Fazia brings experience as well as ethnographic methods to understanding user behavior, technology adoption, community formation and online cultural norms. Thirteen years of experience in customer service, web development, user support of CMS, and technology change management in academia give her a unique perspective on the challenges facing institutions of higher education as they embrace and engage with new technologies.
Fazia is involved in advocating for, and educating about, web site accessibility for the disabled. An excellent speaker and experienced teacher, she is frequently a spokesperson for technology projects to end users.
Technology in higher education. Web development. Training and training course development. Documentation and technical writing. User support and usability testing. Web accessibility (Sec 508 compliance.) Ethnographic observation, focus groups and research skills. Biological research lab skills.