Erin Redmond

Current

• Account Manager at LinkShare Corporation

Past

• Account Manager at Hitwise
• Account Manager at Looksmart Ltd
• Recruiting Consultant at Accolo, Inc. at Accolo, Inc

• Renewal Account Executive at Yahoo! HotJobs

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Education

• University of California, Santa Barbara

Connections

223 connections

Industry

Online Media

Erin Redmond’s Summary

Online media Account Manager with 7+ years of substantial success in exceeding or meeting financial targets and project goals on a quarter-by-quarter basis. Superior record of establishing and strengthening a loyal customer base through outstanding service. Successful at driving profit and improving sales by maintaining or building upon client relationships. 3+ years experience in Paid Search, keyword and data analysis.

Erin Redmond’s Specialties:

Competitive online media analysis, PPC, Search, search budgeting, run of network and contextual keyword ads, knowledge of LookSmart/Ask.com adcenter platforms, keyword analysis, Salesforce, renewal sales, extensive excel experience, PowerPoint, Brio software analysis, basic html, siebel crms.

Erin Redmond’s Experience

• Account Manager

  LinkShare Corporation

  (Privately Held; 51-200 employees; Internet industry)

  September 2008 — Present (11 months)

• Account Manager

  Hitwise

  (Privately Held; 51-200 employees; Internet industry)

  June 2007 — July 2008 (1 year 2 months)

  Manage 50+ accounts in the West Coast region, interfacing with marketing, research, search, and sales executives whose goal is to gain market share over competitors. Self-driven to understand each client’s objective and demonstrate effective use of Hitwise data to grow business through search, affiliates, or new partnerships. Supervise and conduct ongoing trainings to new and existing clients on-site and via Webex web conferencing portal. Assist clients in enhancing their existing marketing strategies to build their brand and drive growth. Proactively communicate with existing accounts to ensure customer satisfaction and successful use of Hitwise data. Educate clients on new product releases to add value and up-sell contracts based on client need.

• Account Manager

  Looksmart Ltd

  (Public Company; 51-200 employees; Internet industry)

  February 2006 — June 2007 (1 year 5 months)

  Managed and serviced client accounts, including various search engine marketers and online advertising agencies, to enhance campaigns for growth. Provided extensive and detailed research with Microsoft Excel on keyword analysis, cost-per-clicks, product/industry seasonality, and traffic management in order to add value for clients. Successfully transitioned client accounts from sales team to managed service. Achieved and exceeded client goals while developing strong relationships, increasing customer loyalty, and growing business. Improved revenue growth by cultivating existing accounts quarter over quarter by continuously presenting new data that would enhance client’s marketing campaign. Received recognition for converting an existing client on a $3K monthly budget into a high revenue account of over $1.1 million per month. Represented brand of Looksmart and trade shows to build new customer relationships.

• Recruiting Consultant at Accolo, Inc.

  Accolo, Inc

  (Privately Held; 11-50 employees; Staffing and Recruiting industry)

  September 2005 — January 2006 (5 months)

  Managed an average of fifteen job placements at a time for clients. Wrote concise and thorough job descriptions to attract qualified job seekers to the Accolo application process. Developed screening and behavioral test questions for prospective candidates to assess whether they would meet the client's needs. Established strong relationships with hiring managers throughout the recruiting process to effectively deliver a reliable job candidate.

• Renewal Account Executive

  Yahoo! HotJobs

  (Public Company; yhoo; Internet industry)

  January 2001 — August 2005 (4 years 8 months)

  Managed accounts for approximately 300 HotJobs member companies to retain over $2MM in annual business through ongoing client communication and follow-through. Developed business strategies within Account Management department to increase customer satisfaction and improve on individual sales goals and quotas. Negotiated contract renewals and up-sold additional HotJobs products to expand customer base. Increased client advertising by surpassing customer expectations and proposing new marketing ideas.
  Maintained strong client relationships through off-site trainings and ongoing consulting. Significant accomplishments include having met or exceeded quarterly business quotas, consistently ranked within top 5 in the Account Management department, reached highest renewal and production rate in 2002-03, and awarded MVP and "Top Account Manager" in 2004.

Erin Redmond’s Education

• University of California, Santa Barbara

  BA , Political Science , 1996 — 2000

Additional Information

Erin Redmond’s Groups:

•    Online Advertising Professionals
•    UCSB Alumni Association
•    Yahoo Employees and Alumni Group

Erin Redmond’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• reference requests
• getting back in touch