HR SSC implementation, Atos Origin
France, Metropolitan
- Current
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- HR SSC implementation at Atos Consulting
- Manager at Atos Consulting
- Past
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- Consultant CRM at Automobiles Peugeot
- SFA Project Manager at GTS Omnicom
- Contact Center Manager at Pronytel
- Education
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- International University of America, San Francisco
- University of Brighton
- IEP Toulouse
- Connections
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65
connections
- Industry
- Information Technology and Services
Eric Mastaing’s Summary
Eric Mastaing’s Specialties:
CRM, Contact Center, Project Management, Shared Service Center
Eric Mastaing’s Experience
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HR SSC implementation
Atos Consulting
(Public Company; ATO; Management Consulting industry)
March 2007 — Present (2 years 5 months)
HR SSC implementation project, worldwide with a focus on 5 European countries for personal admin, payroll, recruitement and training processes. Design (strategy, b-case, quick wins, detailed planning, pilot selection), Build (organization, service processes and tools, SLA, reporting).and implementation (France, Spain).
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Manager
Atos Consulting
(Public Company; 10,001 or more employees; ATO; Management Consulting industry)
September 2001 — Present (7 years 11 months)
Project Management - PMO
CRM
Contact Center, SSC RH
SFA -
Consultant CRM
Automobiles Peugeot
(Privately Held; 10,001 or more employees; Automotive industry)
2003 — 2006 (3 years)
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SFA Project Manager
GTS Omnicom
(Information Technology and Services industry)
1998 — 2001 (3 years)
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Contact Center Manager
Pronytel
(Information Technology and Services industry)
1996 — 1998 (2 years)
Eric Mastaing’s Education
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International University of America, San Francisco
MBA , Business , 1993 — 1994
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University of Brighton
1989 — 1990
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IEP Toulouse
1986 — 1990
Additional Information
Eric Mastaing’s Groups:
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Former and current Atos-Origin employees -
Atos Consulting Network
Eric Mastaing’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
- reference requests
- getting back in touch
