Information Technology Director
Las Vegas, Nevada Area
- Past
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- Director of Information Technology at WorldDoc, Inc
- Software Engineering Manager at MGM-Mirage
- Senior consultant at Various Clients
- Software Development Manager at Chase Credit Systems
- Director of Technology at Volume Foods
- Software Development Manager at mValue
- Actuarial Systems Manager at WellPoint
- Education
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- California Institute of Technology
- Recommended
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1 person has recommended Eric - Connections
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154
connections
- Industry
- Information Technology and Services
- Websites
Eric Kassan’s Summary
My driving desire is to increase the profitability of a business by best using information and technology. In order to deliver on this vision it is necessary to maintain a culture that encourages and rewards employees to stretch themselves. This also provides side benefits of low turnover and attracting top talent. My three top values are:
1. Provide the right information (not just data) at the right time.
2. Explore new technology for new marketing and sales channels.
3. Use technology to redesign current processes to be more efficient.
Eric Kassan’s Specialties:
Increasing profits through better use of information and technology, Technology Department Leadership, Information Architecture and Delivery, Application Development Processes, System Architecture, Business Process Reengineering
Eric Kassan’s Experience
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Director of Information Technology
WorldDoc, Inc
(Privately Held; Health, Wellness and Fitness industry)
October 2006 — February 2009 (2 years 5 months)
As Director of Information Technology, I led internal system delivery, as well as technical development and testing of WorldDoc's internet-based products. In this role, I grew the IT organization from five people to eighteen, including building QA and database development teams and processes from scratch. I also helped create a culture where turnover was reduced, and new positions could be filled by referrals.
I moved the production facilities from a location overseen by one former employee to the leading managed hosting provider in the U.S., while improving security and reducing annual costs in the process. I introduced virtualization, allowing the company to obtain much greater value from a limited hardware budget.
On the development side, I was able to use many years of prior healthcare experience to collaborate with the product design groups to produce leading new functionality that was designed to be extended further in the future. -
Software Engineering Manager
MGM-Mirage
(Public Company; 10,001 or more employees; MGM; Gambling & Casinos industry)
January 2005 — October 2006 (1 year 10 months)
In this position I focused on leading development efforts associated with HR and finance, as well as cross-system integration. I managed direct employees as well as contracted resources.
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Senior consultant
Various Clients
(Information Technology and Services industry)
May 2003 — December 2004 (1 year 8 months)
In various opportunities, consulted on technical processes and architecture as well as specific technologies, established and led a new eight-member development team, provided mission-critical database support, and developed web applications in both ASP and ASP.NET. Clients have included small private firms to two global Fortune-200 financial companies.
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Software Development Manager
Chase Credit Systems
(Privately Held; 51-200 employees; Information Technology and Services industry)
March 2001 — April 2003 (2 years 2 months)
I was brought in to replace their core product - a software package that allowed Credit Reporting Agencies (Chase's customers) to run their business including providing credit reports to their customers and billing them for it. This involved numerous changes including
- changing the company from a software provider to an application service provider
- changing the development environment from an adhoc shop to an agile process driven collection of focused teams
- changing the technical platform from flat files and code written in C running on OS/2 to a three-tier achitecture with a SQL database and C# code running on Windows 2000
The bulk of this work was done within my first year with this company. -
Director of Technology
Volume Foods
(Privately Held; 11-50 employees; Marketing and Advertising industry)
December 2000 — February 2001 (3 months)
Managed an external development team while working with the rest of senior management on defining a viable strategy. The opportunity was cut short when the primary investor defaulted.
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Software Development Manager
mValue
(Privately Held; 11-50 employees; Information Technology and Services industry)
May 2000 — October 2000 (6 months)
Brought on board to materialize company’s business vision through technology/process implementations, build internal development team, and shift technology from largely external to 100% internal function. Constructed testing and development environments, administered production database cluster, and migrated production systems to co-location facility. Teamed in installation and configuration of all servers and ad-serving applications. Trained staff in publishing/load balancing procedures for 40-server web farm.
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Actuarial Systems Manager
WellPoint
(Public Company; 10,001 or more employees; WLP; Insurance industry)
December 1995 — May 2000 (4 years 6 months)
Led team of four in developing improvements for both data quality/delivery and overall technology function. Launched initiatives that affected hardware/software/OS, data warehousing, intranet, programming, and support functions. Motivated staff to look at new technologies and develop their skill sets. Reduced turnover 75 percent. Changed focus from request fulfillment to solution delivery.
Eric Kassan’s Education
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California Institute of Technology
B.S. , 1987 — 1991
Additional Information
Eric Kassan’s Websites:
Eric Kassan’s Interests:
Open Book Management, Process Improvement, Mountaineering, Driving
Eric Kassan’s Groups:
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Executive Suite -
CIOs.com: Chief Information Officer Network -
SQLDBA -
Aberdeen HCM Research Group
Eric Kassan’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- reference requests
- getting back in touch
