Eric Amadeo

Public Company; 10,001+ employees; BAC; Financial Services industry

May 2011 – August 2011 (4 months) Pennington, NJ

Heavy Concentration in v-Sphere and VMWare Legacy and Cloud Hosting Platforms
Build and rebuild servers using:
Templates
Clones
P2V
V2V
ISO/Media
Datastore monitoring and management
Host monitoring and management
Host build out
Cluster monitoring and management
Resource Provisioning

Public Company; 10,001+ employees; BAC; Financial Services industry

June 2010 – May 2011 (1 year) Pennington NJ

Heavy concentration in Microsoft Windows 2008 R2 Enterprise Server
Product development
Server Build Documentation
Server Build Support
HP – iLO and other (Integrated Lights Out) backplane system proficiency
Direct responsibilities include
Enterprise–wide Windows operating system sub-component development/productization
Technical Documentation for tier 3 technical support
Tier 3 technical support
Inter-team communication and advisement
Advising Automation team on strategies for installation and un-installation scenarios
Developing standards with Stability team and Microsoft representatives
Received consistent inter-team commendation for highly detailed, yet simple to follow documentation

Privately Held; 11-50 employees; Computer Networking industry

July 2005 – April 2010 (4 years 10 months)

• Heavy concentration in Microsoft Windows 2003 Small Business Server
• Installed and maintained technologies including Microsoft Windows 2003 Active Directory Domains with Exchange, ActiveSync, Blackberry Enterprise Server, and Good Link server for PCS integration
• Directly advised business principals of necessity based and strategy based infrastructure tuning
• Conducted entire network evaluations for new clients and regular migrations of domains and files systems from 2000 to 2003, POP to Exchange, server to server, arrays to NAS, SANS, etc.
• Maintained consistently high customer satisfaction and positive reference in customer service
• Administered and maintained POP email servers
• Engaged and expedited resources from software development to on-site technicians in ensuring customer satisfaction as project manager
• Installed entire networks from physical wires to application deployment
• Maintained topological, logical and physical documentation using ConnectWise ERM system, Visio and Mechanical drawing application
• Design, managed and audited security infrastructures including WAN/LAN/MAN, Mobile VPN and Static VPNs, including Symantec Endpoint Protection Manager, Watch Guard, Barracuda, Checkpoint, Untangle, Cisco, Fortinet, and Sonic wall systems

March 2004 – July 2005 (1 year 5 months)

• Engineered designed and implemented infrastructure including, EDI, managed switches, borders and firewalls - Windows 2000, NT, NetWare, SQL 2000 and their databases, mixed XP and 2000 Desktops, Veritas SANS, NAS, Symantec Corporate Antivirus servers etc.
• Designed and implemented Toshiba Strategy phone switch and voicemail systems
• Assisted in developing financial reporting tools to act as instrumentation for financial navigation through SQL query tools and Crystal reports

July 2002 – March 2004 (1 year 9 months)

· Exchange 2000 - Design build and maintained in multi-site topology including configuration of Outlook
desktop, Outlook Web Access, public folder support, blackberry and other like products
· Sales Consultant (SE) ­ Tech Support
· Sonic wall, ISA, Ghost Enterprise

October 2001 – March 2002 (6 months)

· Built volunteer business structure and implementation guide
· Sourced, screened, and staffed work force for network and desktop support

Public Company; 10,001+ employees; XRX; Printing industry

July 2000 – July 2001 (1 year 1 month)

· Provided technical expertise to sales team of over 300
· Network package deployment - Practiced 80% of skills working in high profile accounts like Solomon Smith
Barney, Met Life, and Federal Reserve Bank