Ena Gordon

Current

• Instructional Designer at Credit Suisse

Past

• e-Learning Implementation Specialist at triVIN, Inc
• Coordinator at ServiceMaster Clean
• Training Assistant at Law Office of Attorney Eugene C. Cushman (Sole Proprietorship)

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Education

• Northeastern University

Recommended

2 people have recommended Ena

Connections

15 connections

Industry

E-Learning

Websites

• My Website

Ena Gordon’s Summary

Accomplished web-based Training Specialist capable of handling a wide range of learning and development functions and consistently producing top-quality work. Proactive professional with a decade of success providing training to employees. Work effectively in a fast-paced environment and consistently prioritize tasks and meet deadlines. Excellent interpersonal skills. A proactive professional who values attention to detail and follow-through.

Ena Gordon’s Specialties:

Adobe Captivate
Articulate Engage
Project Management
Microsoft Office
Needs Analysis
Reporting & Documentation
Curriculum Development
Staff Training & Development

Ena Gordon’s Experience

• Instructional Designer

  Credit Suisse

  (Public Company; CS; Banking industry)

  August 2008 — Present (1 year 4 months)

  • Develop and build alignment for the curriculum strategy within various areas Fixed Income.
  • Maintain curricula strategy through analysis of current courses/target audiences and understanding of the relevant curriculum roadmap(s).
  • Develop and use rigorous content audits to ensure the ongoing relevance and value of the curriculum.
  • Review instructional design content and ensure quality product.
  • Drive standards for courseware design, development and distribution.
  • Keep curricula aligned with changes in job responsibilities and scope
  • Work with subject matter experts in the business as well as globally to ensure accurate linkage to job roles.
  • Establishing a content review process and managing review/signoff with subject matter experts on all course material.
  • Be responsible for the overall quality of courses and conduct regular meetings with the course owners as well as effective coordination of subject matter experts to ensure a high level of course quality.

• e-Learning Implementation Specialist

  triVIN, Inc

  (Privately Held; 201-500 employees; Computer Software industry)

  April 2007 — August 2008 (1 year 5 months)

  Design and development of new e-learning programs for seven different applications.
  Maintain and revise of existing e-learning programs as applicable.
  Converted previously classroom-based material to e-learning format.
  Develop and manage the project plan and strategy, including scope, schedule, and resources, for training creation and delivery.
  Manage and contribute to the development of end user documentation and training material, including presentations, student guides, data for demonstrations and exercises, instructor guidelines, training aids, work instructions, online help, simulations, computer-based training, and procedures.
  Approve, enforce, and enhance training and documentation standards.
  Consult on adult learning strategies and delivery mechanisms.
  Communicate plans, issues, and status to management.
  Coordinate, coach, and work effectively with training coordinators.
  Develop long-term project plans for continuing education and system enhancements.

• Coordinator

  ServiceMaster Clean

  (Public Company; Computer Software industry)

  August 2002 — April 2007 (4 years 9 months)

  Served as Training Coordinator for the Northeast Region.
  Led new Franchisee orientation and training program.
  Demonstrated ability to apply adult learning theory and principles in developing materials for a variety of delivery channels.
  Facilitated the performance of franchisees through improvement of training processes. Championed and facilitated the implementation of core enterprise curricula that uses a variety of delivery methods to support fundamental training for audiences.
  Responsible for leading and supporting the strategic and tactical learning objectives of several curricula for a Fortune 500 company.
  Evaluated and implemented learning objectives within a highly complex, changing environment.
  Identified and used key measures of program performance and actions needed to improve or correct performance, relative to company goals.
  Knowledge of OD theory and proven ability for application on an enterprise wide and divisional level.
  Prioritized tasks for maximum results.

• Training Assistant

  Law Office of Attorney Eugene C. Cushman (Sole Proprietorship)

  (Sole Proprietorship; 1-10 employees; Law Practice industry)

  September 1997 — April 2002 (4 years 8 months)

  Provided excellent telephone coverage and trained audience on managing priorities and handling urgent calls with professionalism and good judgment.
  Scheduled all out-of-town meetings and branch office visits.
  Processed and traced expense reports and vendor payments.
  Coordinated training conferences.
  Updated department’s web site
  Occasional coordination of training visits; arranged meeting agendas, met and escorted prospects.
  Assisted training managers in creating profile sheets for trainees.
  Maintained trainee files with all information needed for hire

Ena Gordon’s Education

• Northeastern University

  BS , Technical Communications , 2008 — 2010 (expected)

Additional Information

Ena Gordon’s Websites:

• My Website

Ena Gordon’s Groups:

ASTD, E-Learning Guild, Learning Visions Blog Reader

•    The eLearning Guild
•    Instructional Design & E-Learning Professionals' Group
•    Communications Alumni Network - Northeastern U. College of Professional Studies

Ena Gordon’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• expertise requests
• business deals
• reference requests
• getting back in touch