Emma Cockburn

Associate Search Director at Razorfish

Greater Seattle Area

Current
Past
  • Account Manager at Inceptor Inc
  • Account Manager – Customized Accounts at Inceptor Inc
  • Account Executive at Inceptor Inc
  • Agency Account Executive at eSpotting UK (Miva)
Education
  • London South Bank University
Connections
146 connections
Industry
Online Media
Websites

Emma Cockburn’s Summary

Emma Cockburn’s Specialties:

Google Certified
Yahoo Certified


Emma Cockburn’s Experience

  • Associate Search Director

    AvenueA - Razorfish / Microsoft

    (Public Company; 10,001 or more employees; MSFT; Computer Software industry)

    March 2006Present (3 years 5 months)

    • Management of integrated clients such as Microsoft, AAA and Levi.
    • Management of $15m in media spend.
    • Global / International Lead - managing best practices for the agency, surveying translation vendors, etc.
    • Technology Lead – reviewing technologies to create efficiencies within the agency.
    • Responsible for 3 members of fulltime staff
    • Management of Yahoo, Ask and AOL (Platform A) relationship development.
    • Achieved 100% of bonus in 2008
    • Continually writing articles for AA|RF client newsletter.

  • Senior Search Manager

    Avenue A | Razorfish / Microsoft

    (Public Company; 1001-5000 employees; AQNT; Marketing and Advertising industry)

    2005Present (4 years)

    • Management of integrated clients such as Best Buy, Weight Watchers, Getty Images and Microsoft towards their search objectives and goals, both domestically and Internationally.
    • Management of $10m in media spend.
    • Collaborating on technology vendor projects to increase the International Search practice.
    • Working with multiple International offices to create leadership and process.
    • Forecasting budget allocations for existing clients over various time periods (months, year).
    • Managed training and development of 4 people.
    • Working directly with Search Engines on product development.
    • Maintaining strong relationships with the Search Engines and Industry Leaders.
    • Achieved 100% of bonus in 2006 & 2007.
    • Continually writing articles for AA|RF client newsletter.

  • Account Manager

    Inceptor Inc

    (Privately Held; 11-50 employees; Online Media industry)

    October 2005February 2006 (5 months)

    • Account management for strategic accounts such as SiteEDGE Agency, Lawyers.com
    • Strategic direction on bidding strategies and PPC management
    • Management & development of 2 staff to assist in the delivery services
    • Up sold Agency accounts to use more of Inceptor’s BidCenter (incl. Midas & Sprint Local)
    • Development of PPC training programs (incl. bid management and creative writing)
    • Achieved 100% of bonus for all 6 months in current role

  • Account Manager – Customized Accounts

    Inceptor Inc

    (Privately Held; 11-50 employees; Online Media industry)

    November 2004September 2005 (11 months)

    • Management of large clients such as Martindale Hubbell (Lexis Nexis), KnowledgeStorm and HomeGain.
    • Management of $1.5m in revenue for Inceptor which grew on a monthly basis
    • Management of client communication flow and critical information delivery
    • Management of a team of 6 staff to assist in delivery of services
    • Developed reporting processes for client base incl. monthly, weekly and quarterly review
    • Implemented new management procedures to improve client efficiency by over 6x ROI
    • Provided both PPC and Organic (SEO) services to client base

  • Account Executive

    Inceptor Inc

    (Privately Held; 11-50 employees; Online Media industry)

    March 2003October 2004 (1 year 8 months)

    • Day-to-day management of clients such as Verizon Wireless, Verizon Messaging, Cooking.com, PC World, Thomas Register and Christian Book
    • Management of a team of 3 people to assist in delivery of services
    • Campaign management for PPC duties include budget management of over $4m in media, keyword research, creative writing, bid management, optimization and client reporting
    • Built strong relationships with all tier 1 and tier 2 search engines

  • Agency Account Executive

    eSpotting UK (Miva)

    (Online Media industry)

    October 2002March 2003 (6 months)

    • First line contact for all Agency personnel (such as Carat Interactive, Agency.com, etc. and larger Direct Clients (such as eBay and Norwich Union Direct.)
    • Creating and managing accounts across the entire eSpotting network (UK, Europe)
    • Managing client’s expectations on delivery and costs of media spends
    • Full responsibility of smaller low budget New Media Agency accounts
    • Identifying potential up sell and renewal opportunities for Agency Sales Managers
    • Preparation and issuing of daily, weekly and monthly reports
    • Presented the Most Valued Player (MVP) award in December 2002
    • Introduced new mechanisms to increase efficiency, such as I/O processes


Emma Cockburn’s Education

  • London South Bank University

    BA (Hons) , Marketing , 19992001


Additional Information

Emma Cockburn’s Websites:

Emma Cockburn’s Interests:

• Guest lectured for eSpotting for the CIM eMarketing Award in December 2002 • Interests include snowboarding, music, film, theatre, computers, travelling and reading

Emma Cockburn’s Groups:

  •    London South Bank University (LSBU)

Emma Cockburn’s Contact Settings

Interested In:

  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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