Senior Technical Author
New Zealand
Senior Technical Author
New Zealand
I have 16 years of experience with IT, scientific, and engineering communication. After five years of working in scientific and medical publishing in Philadelphia, PA, in September of 1998, I moved to New Zealand and became a technical writer. My specialities include developing and testing online help suites, managing documentation and software localizations, technical marketing writing, and creating user-friendly content for international audiences. Along the way, my more unusual assignments have included writing about the New Zealand launch of Viagra, editing academic papers about meat-cutting robots, and documenting the technology that enabled the mid-2000’s launch of pomegranate-juice products in the United States.
I am also a National Board Member of the Technical Communicators Association of New Zealand.
Software for documents and publications: AuthorIT, HTML and CSS, Dreamweaver, Adobe FrameMaker, Quadralay Webworks, The GIMP, MS Word.
(Public Company; 201-500 employees; Telecommunications industry)
October 2006 — Present (3 years 3 months)
(Self-Employed; Writing and Editing industry)
January 1995 — Present (15 years )
For freelance assignments in addition to my full-time employment, I have worked on a range of topics, being careful to avoid conflicts of interest.
(Privately Held; Writing and Editing industry)
February 2006 — September 2006 (8 months)
Working with government and industry communications projects with this technical communication consulting agency. Accomplishments included QA coordination, "card sorting" to develop institutional terminology, software documentation, and training.
(Privately Held; 201-500 employees; Electrical/Electronic Manufacturing industry)
February 2003 — January 2006 (3 years )
Senior technical writer in sole charge of documentation for 2 software programs and extensive machinery. Created documentation for print and online publication and distribution, worked with teams of up to 20 subject matter experts, and co-ordinated documentation and software localization.
M.S. , Scientific and Technical Communication , 1996 — 1998
B.A. , English and Geology , 1989 — 1993
1982 — 1987