Elizabeth Woodall

Past

• Vice President, IT at ProQuest
• Vice President, Marketing Systems and Customer Relations at ProQuest Information and Learning
• Director, Sales and Marketing Systems at ProQuest Information and Learning

• Director of Group Sales Force Automation Development & Training at Thomson Learning
• Sales and Marketing Systems Project Director at Thomson Learning
• Director Sales and Marketing Systems at Thomson Learning
• Regional Sales Manager at West Publishing Company
• Sales Representative at Addison-Wesley Publishing
• Programmer/Analyst at Meijer Incorporated

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6 more...

Education

• University of Toledo

Recommended

5 people have recommended Elizabeth

Connections

212 connections

Industry

Publishing

Elizabeth Woodall’s Summary

Fifteen years’ experience managing associates in a fast-paced, goal driven environment for results.

Forward-thinking, versatile and resourceful executive with record of achievement in using technology to improve financial and operational performance. Excel at quickly analyzing complex problems and issues, developing solid solutions, and moving initiatives forward. Able to manage and complete simultaneous projects within budget and on time under aggressive deadline schedules. Excellent presentation, communication, and interpersonal skills. Highly effective manager and leader of both individuals and teams. Decisive, honest, and ethical.

Elizabeth Woodall’s Specialties:

Customer Relationship Management, Business Process Analysis and Design, Outsourcing and Off-Shore Relationship Management, Strategic Development, Team Development, Training Development and Execution, Project Management, Financial Investment Strategies, Product Research and Evaluation, Mergers and Acquisitions, Solution Development to Drive Results

Elizabeth Woodall’s Experience

• Vice President, IT

  ProQuest

  (Public Company; PQE; Publishing industry)

  January 2000 — August 2008 (8 years 8 months)

  •Direct the management of 60 associates representing an overhead operation of $9,100,000.
  
  • Directly served as the PM on the project to migrate the global sales org. of 250+ sales assoc. to salesforce.com for all key processes and functions in less than 90 days. Project was completed on time, within budget and with a high satisfaction rating from the global sales organization.
  
  • Accountable for direction, management and quality results of strategic multi-million dollar business process reengineering and enabling technology program including the conversion of major systems and implementation of CRM and ERP technology programs across all aspects of the organization.
  
  •Served as GM to transform the coursepack business unit which was experiencing numerous unsatisfied customers and a lack of profitability. Within one business cycle, successfully improved the customer experience and implemented process innovations and performance measures to improve profitability.

• Vice President, Marketing Systems and Customer Relations

  ProQuest Information and Learning

  (Public Company; Publishing industry)

  July 1999 — January 2000 (7 months)

  Focused on inspiring performance for achieving customer/retention and satisfaction among the Global Customer Services and Technical Support organizations; concurrently, continued to retain responsibilities as Director of Sales & Marketing Systems. Provided managerial oversight to a support center of 120 associates representing an overhead operation of $15.3 million; also served as the Team Delegate for Mergers & Acquisitions.

• Director, Sales and Marketing Systems

  ProQuest Information and Learning

  (Public Company; Publishing industry)

  November 1998 — July 1999 (9 months)

• Director of Group Sales Force Automation Development & Training

  Thomson Learning

  (Public Company; 10,001 or more employees; TOC; Publishing industry)

  April 1998 — November 1998 (8 months)

• Sales and Marketing Systems Project Director

  Thomson Learning

  (Public Company; 10,001 or more employees; TOC; Publishing industry)

  April 1997 — November 1998 (1 year 8 months)

• Director Sales and Marketing Systems

  Thomson Learning

  (Public Company; 10,001 or more employees; TOC; Publishing industry)

  1996 — 1997 (1 year)

• Regional Sales Manager

  West Publishing Company

  (Privately Held; Publishing industry)

  September 1987 — April 1996 (8 years 8 months)

• Sales Representative

  Addison-Wesley Publishing

  (Publishing industry)

  September 1986 — September 1987 (1 year 1 month)

• Programmer/Analyst

  Meijer Incorporated

  (Privately Held; Supermarkets industry)

  September 1985 — August 1986 (1 year)

Elizabeth Woodall’s Education

• University of Toledo

  BBA , Computer Information Systems

  Activities and Societies:

  Alpha Omicron Pi Sorority