Social Media Intern at Uncle Sam's New York
Greater New York City Area
Social Media Intern at Uncle Sam's New York
Greater New York City Area
I have a unique combination of analytical skills and understanding of public opinion gained through my Computer Programming Career and through earning a Bachelor of Arts degree in Political Science.
Within the last three years I have completed New York University courses in Marketing Research, Internet Marketing Research, Web Analytics, Data Analytics, Questionnaire Design and Advanced Excel Techniques and three SPSS Inc. courses in the use of SPSS software. Several of these courses required extensive use of Microsoft Office Software.
During my years as a computer programmer I enjoyed finding relevant data in large programs. I am good at finding the needle in the haystack. I have developed an expertise at presenting a clear and focused message.
I have a lifelong interest in the subject of Market Research. I often find myself discussing with friends topics such as why younger people voted more often in the last election cycle or why “JACK” radio format failed in New York while it had success in other Markets.
(Market Research industry)
August 2009 — Present (5 months)
Business to Business Marketing research to connect Korean Companies with the American Market
(Computer Hardware industry)
1998 — 2008 (10 years )
Reengineered data entry interfaces and process for entire operation:
End of Year Update procedure decreased from twenty six steps to two steps.
Automated manual tasks.
Determined data entry bottlenecks and optimal procedures through
observation and interviews.
Identified ambiguities and points of confusion : reworked menus, prompts, field titles, process validation screens.
Resulted in 200% increase in speed and reduced entry errors by 75%.
Solved a wide variety of customer software problems by working with customers and other departments within our company.
Identified significant Y2K problems and corrected code and data across more than 100 programs and dozens of files.
(Privately Held; 51-200 employees; Restaurants industry)
1991 — 1997 (6 years )
Most Significant Contribution - Developed Automated Point of Sale System.
Observed and Interviewed cashiers and line managers to learn requirements.
Increased efficiency, reduced employee hours, eliminated 80% of prior transaction
anomalies.
(Privately Held; 11-50 employees; Computer Software industry)
1986 — 1990 (4 years )
(Privately Held; 1-10 employees; Computer Software industry)
1985 — 1986 (1 year )
Marketing Research 2006 — 2008
SPSS (Statistical Analytical Software)vv 2006 — 2006
Intermediate Topics: SPSS for Windows
Survey Analysis Using SPSS
B.A. , Political Science , 1975 — 1979
Studied Polling Methodology