
at
Greater Denver Area

at
Greater Denver Area
Web technology, communications, LInux, OS X
(Public Company; VOL; Outsourcing/Offshoring industry)
September 2008 — January 2009 (5 months)
• Leveraged extensive knowledge of Mac OS X, Microsoft Windows, iPhone operating system and cellular technology to assist customers over the phone.
• Consistently earned 100% satisfaction surveys from Apple customers.
• Assisted coworkers with help troubleshooting technical problems.
(Privately Held; Newspapers industry)
June 2006 — April 2008 (1 year 11 months)
• Wrote news, feature, and investigative stories for the weekly print edition and web.
• Managed web site content and email subscriber list.
• Covered technology, health care, utilities, education and the Idaho State Legislature.
(Educational Institution; Military industry)
May 2004 — July 2006 (2 years 3 months)
• Wrote and edited weekly news and feature stories for print publication.
• Published stories for worldwide audience via Air Force News Service.
• Planned and edited 2006 graduation special edition.
• This was a contract position through Dolan Media.
(Newspapers industry)
2003 — 2004 (1 year)
B.A. , Liberal Arts , 1999 — 2003
Cycling, music, open source