LinkedInEd Vita

Ed Vita

Director Client Manager II at HP Enterprise Services

Location
Alpharetta, Georgia
Industry
Information Technology and Services
Previous
  1. HP Enterprise Services,
  2. EDS Group,
  3. United States Marine Corps
Education
  1. University of Michigan - Stephen M. Ross School of Business
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268connections
University of Michigan - Stephen M. Ross School of Business

University of Michigan - Stephen M. Ross School of Business

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Background

Summary

Twenty Five years global experience in Information Technology. Client focused executive with strong problem solving orientation, skilled in business management, executive relationships, teamwork and financial management with a consistent track record of success throughout career.

Extensive experience in IT delivery and client care in the manufacturing, telecom and retail industries. Strong education (Engineering & MBA Degrees) and leadership foundation (US Marine Corps) with broad based competencies in the following areas:

- Coporate Mission Fulfillment
- IT Strategy & Execution
- Alignment of IT & Business Vision
- P&L Management, Budgeting and Cost Control
- Team Building and Leadership
- Vendor and Contract Management
- Infrastructure and Business Process Outsourcing
- Application Development and Support

Experience

Director Client Manager II

HP Enterprise Services
– Present (5 years 1 month)The Coca-Cola Company (Atlanta, Georgia)

2009 HP Deal of the Year.

High profile Account Startup.

Scope includes IT Outsourcing and Applications Development and Support (SAP Best Shore Model).

Responsible for Executive Client Relationship for The Coca-Cola System (Coca-Cola and their Bottlers), Mapping of Strategic Directions, Business Management and Service Delivery. 400 matrixed employees. Budget = $40M/yr.

Accomplishments:
- Stabilized Delivery
- Successful Planning/Execution of Data Center Migration
- Developed Comprehensive Strategic Plans
- Facilitated Executive Alignment between Coca-Cola & HP
- Led 5 Data Center Recovery Efforts

Director Client Manager II

HP Enterprise Services
(1 year 3 months)Chicago, IL (Kraft Foods)

Kraft Foods Account (Top Ten HP Account Globally).

Responsible for the Americas (US, Canada, Latin America). 500+ matrixed employees. Budget = $185M/yr.

Accomplishments:
- Led Service Restructuring saving $20M/yr.
- Implemented Process Discipline
- Initiated Early Engagement Process
- Completed Latin America Service Improvement Plan
- Led Latin America LAN/WAN & DR Agreements

Account Executive

EDS Group
(2 years 4 months)Auckland, New Zealand

Telecom New Zealand Account (Top 25 Account Globally in EDS).

Expat Assignment.

Responsible for EDS client relationship, mapping of strategic directions, business growth and service delivery in the applications support & development, mainframe, midrange, desktop, help desk and business process outsourcing (Bill Print) areas. 750+ matrixed employees. $120M budget/yr.

Accomplishments:
- Developed comprehensive Operational Business Plan
- Implemented Global Delivery Model
- Selected for EDS Global Account Executive Council

Client Executive

EDS Group
(3 years 6 months)Atlanta, GA

BellSouth Account (6th Largest EDS Account Globally).

Direct Report to the Enterprise Client Executive.

Responsible for EDS Client Relationship, Mapping of strategic directions, Business Growth and Service Delivery i the Mainframe, MidRange, Desktop and Help Desk areas. 1300+ matrixed employees. Budget = $400M/yr.

Accomplishments:
- Implemented Offshore Model for Help Desk & DBA Support
- Generated $350M in EDS & BellSouth Go-to-Market Activities
- EDS Account Team of the Year Award Recipient

Client Executive

EDS Group
(2 years 1 month)Atlanta, GA

States of Georgia and Alabama.

Responsible for strategic clients in the Communications, Manufacturing, Finance and Healthcare Industries. 700+ matrixed employees. Budget = $100M/yr.

Accomplishments:
- Renegotiated Agreements for Electrolux Home Products and Exide Technologies
- Sold IT Outsourcing Agreement to W.H. Smith
- Leaders Inner Circle Award Recipient

Client Delivery Executive

EDS Group
(2 years 1 month)Atlanta, GA

State of Georgia.

Responsible for IT Delivery activities including Infrastructure, Plant Floor and Business Systems, Network and Communications for 12 Clients in the Manufacturing, Communications and Health Care Industries. 700+ matrixed employees. Budget = $100M/yr.

Regional Manager

EDS Group
(1 year 1 month)Atlanta, GA

Manufacturing Group - Southeast Region.

Responsible for IT Delivery activities including Infrastructure, ERP Implementations, Plant Floor and Business Systems, Network and Communications for 10 Manufacturing Clients. Budget = $130M/yr.

Account Executive

EDS Group
(2 years 1 month)Cleveland/Akron, Ohio Area

LTV Steel Corporation.

Responsible for all IT and Business Process activities associated with Payroll and Benefits Departments including the development of new systems. 100+ employees. Budget = $60M/yr.

Account Manager

EDS Group
(4 years 1 month)Detroit, MI

General Motors Marion Metal Center (1992) and Janesville Assembly Plant (1994).

Responsible for all Infrastructure, Plant Floor Monitoring & Control Systems and Business Systems. 20+ employees and Budget = $10M/yr in Marion. 60+ employees and Budget = $30M/yr in Janesville.

Project Manager

EDS Group
(2 years 7 months)Detroit, MI

New Development Project for General Motors - Holdens Assembly Plant - Australia.

Vehicle Broadcast and Tracking System.

Duties included coordinating and controlling team efforts through all phases of EDS' Systems Life Cycle (SLC) methodology, project planning, managerial and customer updates.

Systems Engineer Team Leader

EDS Group
(2 years 1 month)Detroit, MI

General Motors Real Time Plant Floor Monitoring and Control Systems.

Vehicle Processing System and Automatic Guided Vehicle Control System.

Duties included developing proposals, system design, application programming, testing, system implementation and customer support.

System Engineer Development Program

EDS Group
(2 years 8 months)Detroit, MI & Dallas, TX

Industry recognized development curriculum for IT Professionals. Includes ten weeks of intensive technical training in the Mainframe MVS Environment.

USMC Reserves

United States Marine Corps
(4 years 1 month)Cape Cod, MA

United States Marine Corps Boot Camp - Parrs Island. Reserve Duty - Camp Edwards Airforce Base, Cape Cod MA - Mortar Platoon Squad Leader.

Manufacturing Engineer

Victor Electric Corporation
(1 year 1 month)Westerly, RI

Cable manufacturing supplier to Digital Equipment Corporation, IBM and others for PCs and Printers.

Responsibilities included engineering activities as well as managerial functions: Statistical analysis of daily employee performance figures, time studies, debugging production lines, plan layouts and control of all rework operations.

Skills

  • Corporate Mission...
  • IT Strategy & Execution
  • Alignment of IT &...
  • Establishment and...
  • Development & Selling...
  • Promotion of Innovation...
  • IT & Business Unit...
  • P&L Management
  • Budget Management
  • Cost Management
  • Revenue Management
  • Organizational...
  • Team Leadership
  • Teamwork
  • Team Building
  • Program Management
  • Software Project...
  • Vendor Management
  • Contract Management
  • Contract Negotiation
  • IT Outsourcing
  • Application Development
  • Application Management
  • Application Design
  • New Business Development
  • Business Process
  • Client Services
  • Client Relationship...
  • Client Engagement
  • See 14+  See less

Education

University of Michigan - Stephen M. Ross School of Business

Master of Business Administration (MBA)

University of Rhode Island

Bachelor of Applied Science (B.A.Sc.), Industrial Engineering

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