Experienced IT and Business Development Executive
Cincinnati Area
- Past
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- Vice President at LUCRUM, Inc.
- Chief Information Officer at RDI Marketing Services
- Director, Information Technology at Ohio Financial Group
- Director, Technology and Infrastructure at DigitalInk Interactive
- Vice President at Rapidigm, Inc.
- Recommended
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- Industry
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- Websites
Doug Dockery’s Summary
Seasoned and successful IT and business development professional with over 15 years of experience in developing outstanding business strategies, planning and managing new projects, driving business growth, and forging key partnerships for major technology and financial organizations. Strengthens company and client performance by identifying and harnessing emerging technologies and new product development opportunities. Utilizes a holistic approach to enhance revenue, improve operations, and achieve superior market position.
Doug Dockery’s Specialties:
Management Consulting • Operations Management • Process Development • System Development • Business Intelligence (BI) • Data Warehousing • Social Networks • Team-Building and Leadership • P&L Management • Organizational Transformations • Application Development • Project Management • Vendor Partnerships • Start-Up Operations • Sales and Marketing Management • Business Development • Strategic Planning • Account Development
Doug Dockery’s Experience
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Vice President
LUCRUM, Inc.
(Privately Held; Information Technology and Services industry)
May 2007 — May 2009 (2 years 1 month)
Lead cross-functional team including Business Development, Recruiting, Consulting, and Marketing in developing company strategy, operational plans, client meetings, and launching marketing campaigns. Served on Executive Management Committee, charged with daily operations management. Assessed market conditions and trends, and developed strategic plans for the firm. Forged and leveraged vendor partners to evaluate technology options for client engagements.
Major Accomplishments:
• Revitalized company by consolidating product offerings and building Business Development, Marketing and Recruiting departments.
• Increased profit, grew conversion rates, and improved account penetration by establishing Business Development training program and developing standardized procedures to govern client related activities.
• Improved technical capabilities and enabled KPI measurement by introducing and managing implementation of Salesforce.com and the SaaS platform for application development. -
Chief Information Officer
RDI Marketing Services
(Privately Held; Marketing and Advertising industry)
2004 — May 2007 (3 years)
Spearheaded transformation effort to secure company position as leader in tele-services and market research. Analyzed technical capabilities and potential vendors to create 5-year strategic plan. Contributed to design and served as general contractor for new HQ and flagship call center construction projects. Managed $9M annual IT and telephony budget. Directed comprehensive operations, supervised all staff, and led multi-million-dollar contract negotiations. Oversaw development and delivery of applications and nightly deliverables for Fortune 500 clients.
Major Accomplishments:
• Delivered two outstanding new facilities on-time and under-budget, including a comprehensive data center
• Converted call processing system from EIS based system to state-of-the-art telephony system featuring an Interactive Intelligence software switches.
• Produced $250,000 in annual savings by transitioning from traditional circuits to a VoIP driven circuit solution. -
Director, Information Technology
Ohio Financial Group
(Financial Services industry)
2002 — 2004 (2 years)
Led installation of Cisco VoIP telephony equipment across all offices. Replaced PCs with network computing devices and built Citrix MetaFrame network environment to support 500 users. Orchestrated software selection, internal application development efforts, website design and maintenance, and network administration activities. Saved $750,000+ in hardware purchases by successfully completing the VoIP and Citrix projects.
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Director, Technology and Infrastructure
DigitalInk Interactive
(Internet industry)
1999 — 2002 (3 years)
Built technology portion of company from company inception by hiring staff, directing daily operations, and managing solution architecture and infrastructure development. Grew new practice areas, including internet development, hosting, and consulting. Established IT strategy for infrastructure development and contributed to infrastructure design.
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Vice President
Rapidigm, Inc.
(Privately Held; Information Technology and Services industry)
1993 — 1999 (6 years)
Vice President (1996-1999) Maintained P&L accountability and managed budget and bottom line for Midwestern Regional Offices, encompassing Cincinnati, Dayton, and Kentucky. Forged and strengthened industry alliances and community partnerships. Oversaw sales, recruiting, and administrative employees and 100 technical staff members.
Branch Manager (1995-1996) Built Cincinnati branch from ground up. Managed technology group and sales and recruiting functions. Was first employee in the region and grew branch to $18MM in sales in 4 years.
Doug Dockery’s Contact Settings
Interested In:
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- consulting offers
- new ventures
- job inquiries
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- business deals
- reference requests
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