Donna Sidman

Current

• Executive Secretary - Association Mgmt at Starwood Vacation Ownership

Past

• Executive Admininstrative Assistant to VP - PR at Starwood Vacation Ownership
• Executive Adminstrative Assistant to VP - Commerical at Intrawest
• Training Mgr/Tele Sls Mgr 2001 – 2003, Product Mgr 1990 – 2001, Supvr, Tele Sls 1989-1990, Tele Sls at British Airways Tours

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Education

• Lansdowne -Aldan

Connections

34 connections

Industry

Hospitality

Donna Sidman’s Experience

• Executive Secretary - Association Mgmt

  Starwood Vacation Ownership

  (Public Company; HOT; Hospitality industry)

  May 2009 — Present (9 months)

• Executive Admininstrative Assistant to VP - PR

  Starwood Vacation Ownership

  (Public Company; 10,001 or more employees; HOT; Hospitality industry)

  February 2007 — September 2008 (1 year 8 months)

  • Supporting team to efficiently and effectively meet deadlines.
  • General office duties including preparation of memos, filing and organizing/maintaining file system.
  • Coordinated all department management travel arrangements. Preparation of monthly expense reports.
  • Maintained calendars, organized meetings and take correspondence and meeting minutes.
  • Proof-reading and processing company press releases
  • Organize and maintain photo library of company properties
  • Created and distributed a weekly email-blast reflecting Company announcements and information.
  • Assisted in the production of the Quarterly Company Newsletter “Exploring SVO”
  • Processed all charity certificates and check requests for various organizations

• Executive Adminstrative Assistant to VP - Commerical

  Intrawest

  (Real Estate industry)

  October 2005 — February 2006 (5 months)

  • Supporting team to efficiently and effectively meet deadlines.
  • General office duties including preparation of memos and simple spreadsheets, filing and organizing/maintaining file system.
  • Preparation of meeting agendas.
  • Coordinated all department management travel arrangements. Preparation of expense reports.
  • Maintained calendars, organized meetings and take correspondence and meeting minutes.
  • Back up for other administrative assistants as needed.

• Training Mgr/Tele Sls Mgr 2001 – 2003, Product Mgr 1990 – 2001, Supvr, Tele Sls 1989-1990, Tele Sls

  British Airways Tours

  (Leisure, Travel & Tourism industry)

  October 1988 — January 2003 (14 years 4 months)

  •Successfully brought in two new systems and managed implementation and training for Calypso Tour Operating System/new Airline Customer Reservations System.
  •Maintained service levels while increasing workload to include additional Holiday products which doubled the size of the call center.
  •Transitioned telephone sales, ticketing, documentation to the new Jacksonville location.
  •Developed/delivered training programs and successfully trained new employees. Created training exercises for staff to ensure that sales and customer service objectives were achieved. Created/delivered training programs on new computer systems to over 200 staff at various British Airways locations.
  •Established a successful implementation of new computer systems, ensuring a seamless transition to the customer.
  Managed costs on educational trips and product seminar budgets.
  •Created incentive programs for staff motivation
  •Used leadership skills to initiate changes and foster innovations

Donna Sidman’s Education

• Lansdowne -Aldan

  1971 — 1975

Additional Information

Donna Sidman’s Groups:

•    Orlando ADMINS

Donna Sidman’s Contact Settings

Interested In:

• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch