Donald Niko

Donald Niko

Senior Member Relationship at Security Service Federal Credit Union

Location
Colorado Springs, Colorado Area
Industry
Banking

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Donald Niko's Overview

Current
Past
  • Account Manager at NowDocs International, Inc.
  • Senior Member Service Officer at Security Service Federal Credit Union
  • Executive Director at PT Cahaya Bangsa Nusantara
  • Director of Finance at Gereja Kristus Di Indonesia
  • Member Service Representative at SchoolFirst Federal Credit Union
Education
  • California State University of Fullerton
Connections

81 connections

Donald Niko's Experience

US Navy Reservist

US Navy Reserve

Government Agency; 10,001+ employees; Military industry

December 2013Present (11 months)

Senior Member Relationship

Security Service Federal Credit Union

Nonprofit; 1001-5000 employees; Financial Services industry

August 2013Present (1 year 3 months)

Account Manager

NowDocs International, Inc.

Privately Held; 11-50 employees; Computer Software industry

November 2010January 2013 (2 years 3 months)

Senior Member Service Officer

Security Service Federal Credit Union

Nonprofit; 1001-5000 employees; Financial Services industry

August 2008November 2010 (2 years 4 months)

Provided financial advice to new and existing members. Created new business by opening new accounts, promoted and sold Credit Union products and services. Developed and maintained strong member/customer relationships and loyalty by providing solutions and resolve issues resulting in high member satisfaction. Conducted daily auditing to assure accuracy. Motivated as well as coaching team members while providing assistance with on the job training and complex issues. Demonstrated an ability to resolve problems in a timely and effective manner with minimal supervision. Managed and coordinated sales team with the incentive sales task force by sending sales updates and organizing recognition for Southern Colorado District.

Executive Director

PT Cahaya Bangsa Nusantara

September 2006June 2008 (1 year 10 months) Jakarta, Indonesia

Managed $ 2 million in assets and building properties. Set annual and monthly sales revenue and budgeting. Developed marketing plans to promote multi-purpose auditorium properties. Successfully developed and maintained business relationship resulting tenant signing contract for five years leasing agreement and repeated business from other companies. Worked as a Human Resource manager to hire and compensate company staff. Directed, trained, and supervised employees to provide exceptional customer service and hospitality for our business clients. Resolved complex client issues. Worked with vendors and negotiated prices for building maintenance and office supplies. Reported company’s performance to Board of Directors quarterly.

Director of Finance

Gereja Kristus Di Indonesia

July 2000June 2008 (8 years) Jakarta, Indonesia

Managed church cash flow, financial planning, and construction of monthly and annual budgets. Managed and oversaw 14 churches financial accounts throughout Indonesian region. Consulted with church leaders and account managers and provided feedback, recommendations, and solutions. Developed, calculated, and implemented annual salary structure for ministers and church staff. Created and maintained open communication between churches in Indonesia and United States. Generated annual financial reports to our partner churches in United States. Presented annual report to church members and coordinated special events and fund raising.

Member Service Representative

SchoolFirst Federal Credit Union

February 1997June 2000 (3 years 5 months) Orange County, California Area

Opened new accounts and loans, provided world class member service, handled cash transactions, promoted products and services, balanced cash drawer, ordered checks and ATM cards, trained new staff, handled daily bank operations, resolved member issues.

Donald Niko's Skills & Expertise

  1. Team Leadership
  2. Solution Selling
  3. SaaS
  4. Salesforce.com
  5. Project Management

Donald Niko's Education

California State University of Fullerton

B. A. in Business Administration

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