Chief Executive Officer at Firehouse of America, LLC
- Jacksonville, Florida Area
Don Fox's Overview
- Chief Executive Officer at Firehouse of America, LLC
- Advisory Council Member at Restaurant Leadership Council
- Advisory Board Member at Technomic, Inc.
- Advisory Board Member at Fast Casual Executive Summit
- Author at "Patton's Vanguard "
- Advisory Board Member at MUFSO
- Advisory Board Member at Dine America
- Member at Pro Start Initiative Cabinet
Don Fox's Summary
Don Fox is a restaurant industry veteran with 40 years of experience, predominately in the QSR and Fast Casual segments. His first job was scrubbing pots and pans at the dish sink of a local Italian restaurant in NJ. He began his food service management career in 1976 with Six Flags amusement parks; after two years, he advanced to the position of district manager. In 1980, he began a 23 year career with Burger King Corporation, which included a variety of assignments in R&D and field operations. Don joined Firehouse Subs in 2003 as Director of Franchise Compliance, rose to the position of COO in early 2005, and became CEO in December of 2009. Under his leadership, the brand has grown to over 820 restaurants in 42 states and Puerto Rico. He is a frequent speaker and panelist at numerous industry conferences and universities. In 2011, he was named by Nation's Restaurant News as one of the top ten executives to watch, and received the MUFSO Golden Chain Award for his accomplishments. At the 2011 MUFSO conference, he was awarded the prestigious Operator of the Year award. In 2013, he became a member of the National Restaurant Association's Board of Directors, and was recently named one of this year's Silver Plate Award recipients. In 2013, he was named the #1 executive in the Fast Casual segment by FastCasual.com
Fox is also a published author. Among his works: "Patton's Vanguard - The United States Fourth Armored Division", published in 2003 (a soft cover edition was released in 2007). He has been published in Nation's Restaurant News, Forbes, and other business publications (check out FastCasual.com for his blog).
Don resides in Jacksonville with his wife Stephanie and sons Alex and Andrew.
Specialties: Executive leadership; restaurant operations and financial performance; organizational development and team building; strategic planning, execution, and analysis.
Don Fox's Experience
Chief Executive Officer
Privately Held; 501-1000 employees; Restaurants industry
May 2003 – Present (11 years 6 months)
Provide leadership for one of the USA's fastest growing and highest performing restaurant brands.
Advisory Board Member
Privately Held; 51-200 employees; Management Consulting industry
February 2010 – Present (4 years 9 months)
Advisor on restaurant industry trends and Technomic's product offerings
Franchise Business Manager
Public Company; 10,001+ employees; BKC; Restaurants industry
March 1980 – March 2003 (23 years 1 month)
Joined Burger King in 1980 as an Assistant Restaurant Manager; served through the years that followed as a General Manager, District Manager, Franchise Business Manager, and Manager of R&D
Public Company; 10,001+ employees; SIX; Entertainment industry
March 1976 – March 1980 (4 years 1 month)
During my tenure, served as Manager of Portable Operations; Restaurant Manager; Manager of Employee Dining; Area Manager
Don Fox's Volunteer Experience & Causes
Causes I care about:
- Disaster and Humanitarian Relief
- Economic Empowerment
Organizations I support:
- National Restaurant Association
- International Franchise Association
- Florida Restaurant & Lodging Association
- Florida Chamber of Commerce
Don Fox's Publications
Authors: Don Fox, Martin Blumenson
(Foreword by Martin Blumenson) Detailed accounts of the legendary campaigns of the United States Fourth Armored Division, universally recognized as "Patton's Best," from its pre-World War II origins up through its famous relief of the 101st Airborne Division during the Battle of the Bulge are presented in this book. The break out of Normandy at Avranches, the isolation of the Brittany peninsula, the armored thrust across France, the tank battles at Arracourt that cemented the reputation of the Fourth Armored, the brutal struggle in Lorraine, and, ultimately, the legendary drive to Bastogne are among the topics. The accounts were assembled through the use of original unit combat diaries and after-action reports, memoirs of key historical figures and abundant supplementary documents and correspondences. But the essence of the book are the first-hand recollections from members of the division gathered by the author. With maps, drawings and photographs.
- September 12, 2013
Op-Ed on the then-current state of the Affordable Care Act.
- Nation's Restaurant News
- February 20, 2012
- Nation's Restaurant News
- July 14, 2008
The seven habits of effective franchise operations provide fair fiscal framework for business partners
- Nation's Restaurant News
- March 10, 2008
A Fresh Look at the Deep Sky
- Sky & Telescope
- May 1999
Book review of "The Messier Objects" (Stephen James O'Meara)
Don Fox's Organizations
Florida Restaurant & Lodging AssociationExecutive Board Member & Vice-Chair; Chairman of FRLA PAC
- September 2012 to Present
Serve as the FRLA's liaison to the National Restaurant Association
International Franchise AssociationMember
Active participant in advocacy work for the IFA.
National Restaurant AssocationDirector
- January 2013 to Present
Member of the Board of Directors, currently serving as the Vice-Chair of the "Food and Healthy Living" committee (incoming Chair for 2015), and hold a seat on the "Advocacy Fund" committee. Past-Chairman of the Fast Casual Industry Council Steering Committee, and current committee member. Serve on the five year strategic plan committee.
Fast Casual Industry CouncilChairman
- October 2009 to December 2013
The FCIC is a subset of the National Restaurant Association. The FCIC is the leading resource to, and advocate for, the Fast Casual segment. Serving on the committee since 2008, I assumed the role of vice-chair in 2012, and chairman in 2013.
Florida Chamber of CommerceMember
- August 2014 to Present
Don Fox's Honors and Awards
Operator of the YearNation's Restaurant News
- October 2011
One of five finalists, Don was selected by a vote of his industry peers as the Operator of the Year for 2011. This coveted award has a distinguished history dating back to 1971. The award is presented each year at the MUFSO conference, hosted by Nation's Restaurant News.
#1 Executive in the Top 100 Fast Casual RankingFastCasual.com (Networld Alliance)
- May 2013
For the past 8th consecutive year, FastCasual.com issued their 100 top Mover and Shakers. This year, Firehouse Subs ranked #4 out of 50 Fast Casual brands (our third consecutive top five finish, including the #1 spot in 2011), and Don earned the #1 spot among 20 ranked industry executives.
Silver Plate AwardIFMA
- February 2013
For 59 years, the International Food Manufacturers Association has recognized the top leaders in the industry. This year, Don was selected as the Foodservice Operator of the Year for the Chain Limited Service Category (one of eight categories recognized).
2013 Advocacy Leadership AwardNational Restaurant Association
- April 2014
Honoring leadership in restaurant advocacy; awarded at the 2014 NRA Public Affairs Conference in Washington DC.
Golden Chain AwardNation's Restaurant News
- October 2011
Named as one of five Golden Chain Award winners for 2011.
Royal Palm Literary AwardsFlorida Writer's Association
- January 2004
Received the award of 1st place for historical non-fiction for "Patton's Vanguard - The United States Army Fourth Armored Division"
Don Fox's Skills & Expertise
- Strategic Planning
- Team Building
- Organizational Development
- Franchise Consulting
- Restaurant Management
- Public Speaking
- Published Author
- Food Service
- Strategic Leadership
- Inventory Management
- Operations Management
- Sales Management
- Income Statement
- Event Management
- New Business Development
- Event Planning
- Marketing Strategy
- Driving Results
- Public Relations
- Customer Service
- Social Media Marketing
- Business Planning
- Social Networking
- Food & Beverage
- Customer Satisfaction
- Time Management
- Leadership Development
- P&L Management
- Social Media