cleo villanueva profiles

  • 4 of 4 profiles
  1. Cleo Villanueva

    Title
    Corporate English Trainer at goFluent
    Demographic info
    NCR - National Capital Region, Philippines | E-Learning
    Current
    Corporate English Trainer at goFluent
    Past
    English Teacher at Omeida Language College, English Tutor at Duzon E&H, Customer Support/Collections/Client Services Coach at Sitel, T.S. Supervisor Trainee at PeopleSupport, Technical Support at PeopleSupport
    Education
    De La Salle University - Dasmarinas, University of Santo Tomas
    Summary
    Has over 5 years operations experience in the BPO Industry servicing a wide-range of clients from technical services, customer support to financial services. As a supervisor: provided coaching and proper feedback to agents for the development of individual skills, prepared knowledge enhancement plans and goal setting strategies for agents’ growth. Other supervisory skills include interviewing, new hire orientation and update training. TESOL certified and with over 4 years experience as an English Instructor. Has strong leadership skills; excellent in written and verbal communication; can deal with internal and external customers at all levels; good planning and organizational skills; strong team player; proficient in the use of Microsoft Office programs and the internet.
    Cleo Villanueva
  2. Cleo Hernandez villanueva

    Title
    Profesional de Música
    Demographic info
    Campeche Area, Mexico | Music
    Current
    astronauta en La Luna
    Cleo Hernandez villanueva
  3. Cleo Villanueva

    Title
    RETIRED SUPERVISORY CUSTOMS & BORDER PROTECTION OFFICER
    Demographic info
    San Francisco Bay Area | Law Enforcement
    Past
    Supervisory Customs & Border Protection Officer at Custom & Border Protection, Immigration Supervisor at US Immigration Service
    Cleo Villanueva
  4. Cleo Villanueva

    Title
    Instructor at Capiz State University
    Demographic info
    Region VI - Western Visayas, Philippines | Education Management
    Current
    Instructor at Capiz State University
    Cleo Villanueva