Diane Carrone, MBA, PMP, CBM

Current

Director - National Sales at CCA

Past

Realtor , SRES at Realtor
Healthcare and Business Consultant at CCA, LLC
President - Business Development at CCS GROUP, LLC.

Senior Manager at Harris Connect
Managing Partner at Hewlett Packard
Practice Principal at HP
Sr. Program Manager - Professional Services Div. at Hewlett Packard
Associate Partner - Professional Services at AT&T GIS ( NCR)
Dir - Contracts and Marketing at IMA, INC. (AIT)
Dir -Strategic Planning at PHH
Marketing Manager at SNET (SBC/ AT&T)

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8 more...

Education

Southern Connecticut State University
Fairfield University

Recommended

3 people have recommended Diane

Connections

168 connections

Industry

Information Technology and Services

Websites

My Website

Diane Carrone, MBA, PMP, CBM’s Summary

Senior executive with a track record of consistent success creating and leading high impact execution teams in startup, turnaround and rapid growth situations, and in developing and managing strong sales and delivery teams. Extensive experience in coaching teams to understand client needs analysis, solution proposal alignment, and contract negotiation, and in building and delivering enterprise-level solutions including Professional Services components to create sustainable advantages for customers.

•Proven consultative sales and sales management experience in high technology(services, s/w, h/w) , telcom, financial services industry, and health care solutions to lcpmpanies from arge multinational companies to 1 - 99 employees.
Managemtn of teams that consistently over achieved sales quotas.
•Proven ability to understand enterprise wide issues and to structure innovative, integrated solutions that provide IT decision support to global organizations in achieving their business goals.
•Established C-level contacts and knowledge of the issues they face.
•Knowledge of the latest trends in the IT industry.

Extensive worldwide sales management and operations experience in retail banking, telecommunications, hi-tech, and publishing including: Contract development and negotiation, Business Development, Sales, retail delivery systems, solutions portfolio management, risk management and mitigation strategy, program development and Channel Diversification, Development and Management.

Strong technology background in integration, professional services solutions and consulting, Change Management and managed Services solutions, Business and IT Alignment, business process management and process improvement, and business intelligence (analytics).

Member of several not-for-profit Boards, active team builder, coach and mentor.

Diane Carrone, MBA, PMP, CBM’s Specialties:

Channel Diversification Strategies
Sales Management
SWOT analysis, RFP response, proposal management, and Contract negotiation
Strategic global sales & business development planning, execution & management
Change Management and Managed Services
Strong financial management to P&L results
Building, managing & motivating high performance teams
Strategic Planning and Visioning
Demonstrated ability to grow & manage technical personnel , develop Processes, & align solutions

Diane Carrone, MBA, PMP, CBM’s Experience

Director - National Sales

CCA

(Privately Held; Information Technology and Services industry)

June 2007 — Present (2 years 2 months)

As an executive with a small company, Diane manages every aspect of the Sales Portfolio & Channel Development including development of services i.e. Business Consulting, Business / IT alignment, Business & Strategic Planning, IT implementation, consulting services, and Channel Diversification.
Diane's sales model places the customers needs as the base of the pyramid on which all others services are built. She ensures weekly training is conducted focused on sales process and understanding the holistic approach to collaboration with client: People, Process, and Technology alignment, mentors her sales and delivery managers and sales team in sales proposals and Contract negotiation, and is the key executive in charge with major clients. Diane is responsible for identifying areas of expansion that are strategically aligned to company growth and revenue goals.

Diane's management approach has led to a projected 128% increase in revenues and 112% increase in clients for FY 2008.
Realtor , SRES

Realtor

(Real Estate industry)

2002 — 2009 (7 years)

Realtor, Investment Consult.

The best hobby to have...
where you can enjoy yourself, have compassion for people in various stages of life transitions ( marriage, divorce, death, sickness, aging, children...) , participate in helping peoples' dreams become realty, and make money at the same time.

As a Seniors Real Estate Specialist, I am able to assist my more senior clients and their family with the complexities of life transitions, and allow them to focus on their family and their needs, while I focused on marketing their lifelong home.
Healthcare and Business Consultant

CCA, LLC

(Information Technology and Services industry)

2007 — 2009 (2 years)
President - Business Development

CCS GROUP, LLC.

(Privately Held; 51-200 employees; Information Technology and Services industry)

1985 — August 2007 (22 years)

Diane opened CCS in 1985 while with SNET (below) at the urging of her Financial Svcs & Insurance clients. They sought ways to navigate the rising waters of technology advances, manage & develop infrastructure, & develop/engineer complex networks like ATM, Retail Banking communication, and data back up. CCS grew to 13 consultants/ engineers. Clients included Cigna, Aetna, CT Nat'l Bank, People's Bank, Kraft Foods, PHH , Pepsi, and Trader Publishing..

As the CEO of a small company, Diane managed every aspect of day-to-day business operation, development of the services portfolio, sales management, marketing, accounting/ finance, policies and procedures development, & human resources. Her integrity in client collaboration, her strengths in managing relationships, and her expertise in developing core services coupled with her strong P&L Management, Business Development and Sales Management led the company to be purchased by a larger company as their services division in 1996.
Senior Manager

Harris Connect

(Privately Held; 201-500 employees; Publishing industry)

February 2006 — June 2007 (1 year 5 months)

Direct the activities of key personnel responsible for the lifecycle development of Affinity Print Solutions such as Alumni Directories. Develop processess and procedures to ensure synergy with other solutions offerings, such as Internet, to address client's holistic alumni development needs. Train and mentor staff to identify enterprise sales opportunies for adding value. Executive liaison between company and client. Direct team in RFP responses, proposal development and presentation, and contract negotion.
Managing Partner

Hewlett Packard

(Public Company; 5001-10,000 employees; Information Technology and Services industry)

January 1996 — September 2002 (6 years 9 months)

Division manager responsible for revenue and client growth for through strategic development and deployment of consultative and tangible solutions. Direct and coach and train a diverse geographically dispersed team of professionals including Practice Principals, Sales Executives, Sales Representatives, Pre-sales consultants, technical engineers, program managers, and administrative staff. Balanced Scorecard. P&L. Business Development. Sales Management. Lead team in RFP response development, client and executive management presentations, and contract negotiation for subcontractors and client delivery solutions.
Practice Principal

HP

(Public Company; Information Technology and Services industry)

1998 — 1999 (1 year)
Sr. Program Manager - Professional Services Div.

Hewlett Packard

(Public Company; 10,001 or more employees; HPQ; Financial Services industry)

September 1996 — June 1998 (1 year 10 months)

Sr. Program Manager - Full Lifecycle implementation and deployment of IT and professional services solutions including Managed services, Call Center, CRM, Sales force automation, HP Openview, Network Operations Center (NOC), convergent technologies ( repurposing broadband, wireless, TV, on-demand, output), Business and IT alignment, and 5-phased Process Improvement Projects (Discover, Prioritize, Develop, Test, Deploy). Manage development of Response to RFPs, scope of work, and change management. Executive liaison with client.
Associate Partner - Professional Services

AT&T GIS ( NCR)

(Public Company; 10,001 or more employees; T; Computer Networking industry)

January 1995 — December 1996 (2 years)

Associate Partner -AT&T GIS - PSO Direct development & deployment of new service & solutions offerings that leverage AT&T/NCR products including integration with disparate systems. Instrumental in lifecycle management, developing, marketing, training, selling, & deploying new global solution centered around CRM and DSS, - allowed financial clients (and later Telecommunications Clients) to gather data & respond to their clients regardless of interaction channel. Solution enabled clients to leverage data to determine their specific customer profitability amongst other key criteria. Leveraged & managed several key business partnerships, as well as serving as the overall solution owner and director for the joint AT&T company value propostion amongst AT&T/GIS and the other AT&T divisions. Direct consultative sales team with business development, opportunity identification, solution alignment to address client business needs, and act as key executive closer. Own P&L for the division.
Dir - Contracts and Marketing

IMA, INC. (AIT)

(Privately Held; 201-500 employees; Information Technology and Services industry)

1992 — January 1995 (3 years)

Director Channel Management and Outsourcing Services. Developed and implemented international strategy to increase market penetration for software and professional services. Managed Pre-sales consultants. Included developing and maintaining relationships with large corporate VARs and service providers and development of joint solutions leveraging Company competancies. Developed nd negotiated Alliance Agreements with key solution providers, including development of sales process and models. Industry focus - Financial Services, High tech,, Health Care, and Telecom but included other industries.
Dir -Strategic Planning

PHH

(Public Company; 1001-5000 employees; PHH; Financial Services industry)

1987 — 1992 (5 years)
Marketing Manager

SNET (SBC/ AT&T)

(Public Company; 10,001 or more employees; Telecommunications industry)

May 1978 — November 1987 (9 years 7 months)