Denise Foster

Senior Network Design Engineer at AT&T Mobility

Location
Greater Atlanta Area
Industry
Telecommunications

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Denise Foster's Overview

Current
Past
Education
  • Aurora Community College
  • Parks Business College
Connections

77 connections

Denise Foster's Summary

Coordinated large-scale network/engineering projects. Oversaw project resources and provided technical direction to department engineers and subordinates. Monitored all assigned projects, resolving issues and recommending improvements affecting efficiency. Served as technical specialist for specific sections. Established and maintained working relationships with management and staff in key departments to improve work progress and schedules. Implemented new technologies, developed interdepartmental operations procedures and provided service management to customers.
 Led 14 projects, coordinating activities of up to 8 cross-functional groups simultaneously; developed activity plans and schedules; established sub-committee hierarchy.
 Assigned role as Lead Project Manager at the beginning of 2011, re-organized department in 2 months, reversing a negative (red) project completion trend by the end of 4th Quarter.
 Completed addition of almost 2400 Carrier Adds (in 2011) with only a 6% carryover into 2012, the most completions accomplished in 5 years; deployed all 98 New Site Builds same year.
 Oversaw determination of scope of project; managed and tracked project expenditures to ensure project remains within budget, managed risk mitigation plans.
 Completed 90% of MS 107.1 (tests and extensions) on time for handoff to vendors for launch/integration.
 Recommended roll out of National TRIM applications (4Q 2011) providing allowing Transport Project Managers to manage all key milestones related to carrier projects in one database.
 Assigned responsibility for Ethernet to the Cell (ETTC) project in January 2012.

Denise Foster's Experience

Senior Network Design Engineer

AT&T Mobility

Public Company; 10,001+ employees; T; Telecommunications industry

May 2012Present (2 years 5 months)

Support 5 regions, working directly with 5 Area Managers in 55 markets, providing Tools / Metrics / Reporting for the CPDO CORE Engineering Group. Working closely with the CORE development teams to ensure seamless integration of existing enhancements, new tools and solutions to systems bugs are accurately updated to existing processes and the work flow engine process flows in a timely manner. Analyze various tools for measurement.
 Coordinate across multiple departments to author process documentation, methods, procedures, and guidelines for current network planning, capacity management and network builds.
 Trained subordinates and staff in various business processes and tools; documented all processes.
 Facilitate a weekly WOTS call with Lab partners for process improvement activities; deliver presentations and training courses to multiple departments.
 Manage multiple projects simultaneously, tracking end-to-end tickets to labs for enhancements, new tools and other needed changes.
 Create and document business requirements; submit eCAP portal tickets to Lab partners for new tool development.
 Play key roles as a member of the Governance Team, charged with reviewing all 8 sub-organizations within CPDO to prioritize work requests into Lab partner’s portal.
 Prepared and documented business requirements for 8 new tools; submitted lab tickets on 22 bugs, resulting in 4 enhancements rolled out to date and the remaining on track to complete by EOM December.

Edge to Edge PMO Transport Project Manager

AT&T Mobility

Public Company; 10,001+ employees; T; Telecommunications industry

January 2011May 2012 (1 year 5 months) Alpharetta, A

 Accountable for administering and providing technical direction to department engineers, planning large-scale network/engineering projects, and acting as technical specialist for specific sections.
 Monitors projects, recommends improvements to efficiency, oversees project scope determination, manages and tracks project expenditures, and supervises communications with various departments.
 Coordinates activities of cross-functional groups to complete major projects by developing activity schedules, establishing sub-committee hierarchy, monitoring progress, and resolving issues.
 Implements new technologies, develops interdepartmental operations procedures, provides service management to customers, and offers technical support/training to subordinates.
 Executes against the Plan of Record, ensures successful project execution, maintains relationships, contributes to budgets, manages risk mitigation plans, and oversees project resources.

Privately Held; 51-200 employees; Telecommunications industry

January 2009January 2011 (2 years 1 month)

Managed end-to-end processes within the CPDO organization for carrier project initiatives while ensuring the organization was working within the Transport Plan of Executive and required amount of DS1s.
Pulled CASPR/BORG reports compiling project initiatives by node B and launch dates, as well as hosted pipeline meetings with the Georgia team to ensure key milestones were being met.
Trained peers on Carrier Coordination/PM roles, prepared transport status for capital market reviews/VP summary calls, and provided CE partners weekly fallout reports on node B equipment not built in CSS/CTS.
Tracked/managed Top Offenders for high blocking sites and notifying downstream departments in expediting their dependencies so sites could be relieved of congestion.
Pulled and updated weekly Transport tracker with reporting from UTRACK (ICON, Missing CFA, MSN, PITT, PNAP, RNC, SNAP, STAR (ASR, CCD, FRD, RRD), T1 in service, and WOTS).

Privately Held; 51-200 employees; Telecommunications industry

July 2008December 2008 (6 months)

Prepared and monitored monthly Plan of Record packages for design/orders for 3GT1 adds, tracked and reported project progress, and engaged LV1 management on dependencies not on task.
Attended daily pipeline meetings on IUB high blocking sites, worked with downstream departments on site integration, and engaged Force Cell Field Engineers by establishing CTS tickets.
Processed integrated work orders to CAT's team for 3GT1 additions, IMA configuration changes, and RNC restarts. Tracked error results and distributed to parties for trouble resolution.
Provided MYCOM Vendor CIQs, followed up to ensure SLAs are met, and prepared T1 growth reports to update upper management progress of Georgia transport.
Submitted project packages to Telco for assignment of Project ID, DS3, DS1, billing, ICO vendors, and CFA information. Coordinated provisioning activities with vendors, staying current on the order process.

Denise Foster's Courses

  • Independent Coursework

    • Project Management Principles
    • Project Management 101
    • Stakeholder Management for Project and Programs
    • Organization Change Management for Project Managers
    • Project Scope Management, Project Time/Schedule Management
    • Project Cost Management
    • Human Resource Management for Project Managers
    • Procurement Management for Project Managers
    • Project Risk Management
    • Program Management Overview
    • Certification: Project Management Core Knowledge

Denise Foster's Skills & Expertise

  1. Wireless Telecom
  2. Wireline Telecom
  3. Project Manager
  4. Program Management
  5. LTE
  6. Process Improvement
  7. Project Management
  8. Project Planning
  9. Computer Network Operations
  10. Team Leadership
  11. Troubleshooting
  12. Wireless Networking
  13. CDMA
  14. Telephony
  15. Wireless
  16. Provisioning
  17. Telecommunications
  18. Ethernet
  19. Network Design
  20. T1

Denise Foster's Education

Aurora Community College

Studies in Computer Information Systems, Computer

19951996

Parks Business College

Business Applications Certification, Word Processing

19851986

Denise Foster's Additional Information

Groups and Associations:

Project Management Institute

Honors and Awards:

Employee of the Year 2006
Excellence in Action 1998
Certificate of Excellence 1997
Employee of the Year 1993
Employee of the Year 1990

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