Global Sales Support Manager at Harvard Business School Publishing
Greater Boston Area
Global Sales Support Manager at Harvard Business School Publishing
Greater Boston Area
(Non-Profit; Publishing industry)
November 2008 — Present (1 year 1 month)
Develop and optimize sales-related processes and tools to empower a global software sales team.
(Professional Training & Coaching industry)
May 2002 — Present (7 years 7 months)
Sales optimization services:
·Consult, train and coach individual sales reps and global teams to maximize their effectiveness with prospects and customers.
·Develop and implement sales-enablement tools and processes: lead generation and qualification, territory and account planning, forecasting, web content, ROI, RFP’s, demos, training documentation, proposal templates, cross-departmental system reviews.
·Customize CRM systems and provide end-user training to deliver consistent, accurate forecasts, relevant marketing metrics and useful management reports. (salesforce.com)
(Privately Held; 51-200 employees; Computer Software industry)
March 2000 — May 2002 (2 years 3 months)
(Partnership; 10,001 or more employees; PwC; Accounting industry)
October 1999 — March 2000 (6 months)
(Public Company; 201-500 employees; MGXI; Computer Software industry)
May 1995 — July 1998 (3 years 3 months)
(Public Company; 10,001 or more employees; IKN; Business Supplies and Equipment industry)
October 1992 — May 1995 (2 years 8 months)
BA , Economics