
Technical Support Representative at Software Technology Inc.
Lincoln, Nebraska Area

Technical Support Representative at Software Technology Inc.
Lincoln, Nebraska Area
Technical support for multiple software packages for end users as well as elevated support for Client Server Version software package; Enter customer details into support tracking system; Point of contact for Ongoing Situations; Keep customer name database updated and current; Regularly submit Knowledge Base article ideas and newsletter questions; Edit html for current Knowledge Base articles
(Computer Software industry)
October 2007 — Present (1 year 10 months)
(Computer Software industry)
1978 — 2008 (30 years)
(Computer Software industry)
1998 — 2006 (8 years)
(Computer Software industry)
1998 — 2006 (8 years)
(Consumer Services industry)
October 1992 — December 1998 (6 years 3 months)
Drug & Alcohol Abuse Counseling 1996 — 1998
Writing, Web Design, Cowboy Action Shoots
Software Technology Inc's Employee of the Month April 2008