David Ricker

Global Program Manager, Data Center Modular Solutions at Celestica

Houston, Texas Area
Computer Hardware

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David Ricker's Overview

  • Global Program Manager, Modular Data Center Solutions at Celestica
  • Monmouth Academy
  • The Pacific Institute

412 connections

David Ricker's Summary

An energetic and enthusiastic professional with 32 years of multifarious management experience in Customer Service, Manufacturing, Logistics, Supply Chain, and Distribution on a global multiple Business Unit perspective. Areas of strength include; Program Management, Project Management, New Product Introductions, Order Administration, Fulfillment and Distribution, Management of people, Process Re-Engineering, and Budget and Profit and Loss Management. Skills include Problem Solving, Active Listening, Conceptual Analysis, Team Building, Negotiation, Communication and Planning.


Process Re-engineering
Program Management
Supply Chain Management

David Ricker's Experience

Global Program Manager, Modular Data Center Solutions


Public Company; 10,001+ employees; CLS; Electrical/Electronic Manufacturing industry

February 2011Present (3 years 8 months) Houston, Texas Area

Responsible for overseeing the planning, supply chain, production, shipping, installation and commissioning of our Modular Data Centers on a global multi-customer enterprise.
Intense collaboration with our primary supplier on project schedules, supply chain planning and execution, production from base steel structure to final assembly, testing, and shipping.; along with coordination with 3rd party logistics for both land and sea travels through to final destinations both domestic and in Japan.
Successfully performed all aspects of data center commissioning in the field to bring our customers data center on line in Japan.
Collaborated with our IT rack suppliers in China to establish a smooth supply chain and flawless execution of any RMA’s.
Worked with a domestic customer to completely retrofit their data center with the latest state of the art moveable water cooled IT racks.

Sr. Program Manager


Public Company; 10,001+ employees; FLEX; Electrical/Electronic Manufacturing industry

February 2010February 2011 (1 year 1 month) San Francisco Bay Area

Plan and direct program schedules and budgets. Monitor program from initiation through delivery, interfacing with customer on technical and business matters; Organize interdepartmental activities ensuring completion of the project on schedule and within budget constraints; Assign and monitor work of systems and analysis and program staff, providing technical support and direction. Establish operational objectives and assignments. Hands on work on Materials related matters related to Excess and Obsolete material mitigation. Direct materials team members from Shipping and Receiving to Planning and Purchasing to Engineering and Operations. Work with senior management to determine success of operation reviews objectives. Work on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Ensure budgets, schedules, and performance requirements are met. Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions and/or customers. Single point of customer contact for project status, tracking, requirements management, and new business opportunities. Develop incremental business opportunities - preparation of proposals and bid responses, customer meetings.

Global Program Manager


Public Company; 10,001+ employees; FLEX; Electrical/Electronic Manufacturing industry

December 2006March 2009 (2 years 4 months)

Overall global responsibility for all aspects of a specific program at every site and functional group level assigned to the program. Liaison for all global activities with high profile Customers and all Flex Global teams assigned to the program.
Responsible for the creation of an overall project schedule/plan for every mfg site and functional group.
Facilitate the communication of global schedules, status, and issues for the overall program. Communication includes the Customer, Site Program Managers, Site Management, and the entire Global Team including the Senior Management.
Establish the escalation rules and communication in advance. Tactfully escalate Customer, Site, and Functional group commits that will or have been missed.
Responsible for all site activities required to support the fast turnaround necessary for new product introductions. Facilitate site-to-site sales, vertical integration, and transfers.
Global responsibility to acquire site financial rollups and create global financial summary.
Responsible to establish and communicate pricing to Customer.
Globally accountable for overall performance and liability for all sites.
Exercise wide latitude in determining objectives and approaches to critical assignments.
Provide guidance to subordinate Program Managers to achieve goals in accordance with established policies.

Branch and Project Manager

Custom Electronics, Inc.

Privately Held; 51-200 employees; Electrical/Electronic Manufacturing industry

April 2006November 2006 (8 months)

Custom Electronics is a full service provider of Sales, Design, Installation, and Service for high end custom home entertainment products and services.
Responsibilities include but not limited to the management of the entire flow of business through the Stoneham Massachusetts’ facility. Define and manage the branch budgets, goals, objectives and materials management. Ensure a smooth flow from sales contracts to project management to installation and ongoing service contracts.
Manage projects for medium to large scale clients to ensure their satisfaction while managing internal cost. Manage employees, facilities, and materials to optimize business objectives.

Global Program Manager


Public Company; 10,001+ employees; CLS; Electrical/Electronic Manufacturing industry

October 2005April 2006 (7 months)

Responsible to ensure that the multiple site customer focused teams fully understood the Customer’s needs and expectations and to manage meeting or exceeding those expectations regarding the capability of the plant or service area that was supporting the Customer’s needs. Strategic and/or tactical involvement in managing delivery schedules, or product development projects, quality plans and actions, new product introduction, site to site transfers, finding and deploying new solutions, monitoring financial performance and managing customer satisfaction. Also provided collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, repair or design services. Acted as the primary interface between the customer and the company for managing specific programs to achieve planned objectives. Coordinated and hosted regular program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurred. Acted as a customer advocate to drive prioritization of projects and responses to problems/issues. Provided performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.

NPI Supply Chain Manager II


Public Company; 10,001+ employees; CLS; Electrical/Electronic Manufacturing industry

October 2004October 2005 (1 year 1 month)

NPI Supply Chain Manager II (Group Leader)

Maintained responsibility for the management of NPI Purchasing, Planning and Materials Program Managers including understanding customer requirements, meeting customer commits, negotiations and agreements with suppliers; meeting quality and delivery requirements. Accountable for department results and activities of projects involving multi-functional teams.
Responsible for employee training, performance, measurement, development, motivation and recognition. Drove continuous improvements of SCM function through interactions with other departments, customers and suppliers. Built cross-functional relationships where persuasive skills, negotiation skills, and considerable tact were required to gain support. Interfaced with senior managers on issues related to NPI Supply Chain Management. In-depth knowledge and understanding of supply chain management, distribution methods, global transportation, import/export, regulatory and logistics management

NPI Supply Chain Program Manager


Public Company; 10,001+ employees; CLS; Electrical/Electronic Manufacturing industry

June 2003October 2004 (1 year 5 months)

NPI Supply Chain Program Manager I (Cisco Account)
Interfaced with the Business Office, Production, Procurement, Planning and customers to develop, validate, and communicate production/shipment plans that support overall business goals. Identified business process enhancements and participated in their design and implementation. Coordinated with Production Planning on customer requirements and changes in order to assess costs and actual feasibility. Negotiated with customers on behalf of SCM on any materials management related activity such as schedules, costs and Engineering Change implementation. Provided customer with supply information, supplier capabilities, and market trends to compliment SCM activities. Reviewed all terms and conditions agreed to in the Celestica/Customer contract to assess Supply Chain Management's ability to meet these requirements. Identified Celestica's SCM NPI process requirements to the customer, and ensure all information was received and SCM processes initiated effectively.

Business Development Program Manager


Public Company; 10,001+ employees; SANM; Electrical/Electronic Manufacturing industry

1998June 2003 (5 years)

Business Development Program Manager (Account Manager); Sanmina-SCI 1998 to 2003 –

Reported to Site and Corporate Programs, Sales and Marketing groups.
Responsible for the management of the Nortel Networks account that included 4 different divisions in the US, Canada, and Ireland with a diverse multi-functional account team to include the introduction of new products and continuous growth of the current steady state product line.
Managed customer purchase orders through the entire fulfillment process.
Assured all invoicing was complete and accurate for all shipments and non-recurring engineering charges.
Assured that the Accounts Receivables were within the contract guidelines.
Managed production schedules between the customer and the multiple plant operations.
Managed internal affordability needs while ensuring customer satisfaction with delivery and quality.
Managed engineering change process implementation with the customers and account team for each unique customer’s requirement to include any resulting material excess and obsolescence.
Managed the warranty and non-warranty customer returns.

Materials Manager

Digital Equipment Corporation

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

19821989 (7 years)

David Ricker's Skills & Expertise

  1. Global Program Management
  2. Supply Chain Management
  3. Project Management
  4. Business Process Re-engineering
  5. Program Management
  6. Cross-functional Team Leadership
  7. Project Planning
  8. Continuous Improvement
  9. Six Sigma
  10. Purchasing
  11. Strategic Planning
  12. Lean Manufacturing
  13. Supply Chain
  14. Materials Management
  15. MRP
  16. Manufacturing
  17. Procurement
  18. Change Management
  19. Leadership
  20. Process Improvement
  21. Supply Management

View All (21) Skills View Fewer Skills

David Ricker's Education

Monmouth Academy



The Pacific Institute

David Ricker's Additional Information


Process design and re-engineering

Groups and Associations:
Honors and Awards:

The Massachusetts Institute of Technology utilized my A Delta T process re-engineering process analysis flow for Asia Pacific Order Management as a First Generation Project in their Re-engineering Process Lab.
The Canadian Information Process Society used the A Delta T process re-engineering process analysis flow for Asia Pacific Order Management at one of their yearly symposiums on Re-engineering Design of Processes.

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