David Dorr

Current

Sr. QA Tester / Technology Consultant at Ranger Technology Consulting (Sole Proprietorship)

Past

Sr. QA Tester at Smart Systems, Inc.
QA Test Lead at American Airlines
Sr. QA Tester / Sr Business Analyst at EDS on 7-11 Account

QA Tester / Web Editor / Tech Writer at Countrywide Home Loans
Technology Consultant at Ranger Technology Consulting (Sole Proprietorship)
Systems Analyst IV - IS Webmaster at Alcatel, USA
HTML Web Editor at J.P. Morgan Chase
Business Analyst - Commercial Web Content Manager at The Associates (now Citigroup)

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Education

University of North Texas
University of North Texas
Dallas Baptist University

North Texas State University

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1 more...

Recommended

10 people have recommended David

Connections

149 connections

Industry

Information Technology and Services

David Dorr’s Summary

Well-organized, versatile, and dependable IT professional with background in Website development, administration, documentation, and maintenance. Able to communicate well with senior management, business clients, and content providers, as well as application developers. Able to oversee projects from inception through implementation, and can act as a liaison with other technical departments and teams within a company. Analytical and creative thinker, able to solve problems quickly and efficiently.

As a Business Analyst for Web related activities, I have a background of experience that allows smooth interaction in two environments. I’m comfortable sharing Web development strategies, marketing initiatives, etc., with senior management and business content providers, doing formal presentations. My background also allows me to serve as a technical consultant liaison between management and technical resources, as I am also able to communicate ideas and concepts well with Web developers at the technical level.

As a Project Manager for Web site or application development, I have worked closely with clients and Web developers to bring content online, on time, and within budget using Project and Excel.

As a Web Editor I can write HTML source code, as well as create Web pages with Dreamweaver or FrontPage, Flash, and manipulate graphics with Photoshop. I have also created streaming multimedia presentations using Premiere and Real Media Production.

As a Technical Writer I have experience creating procedures user’s guides, job aids and standards documentation using Word, Snag-It and Visio.

As a Quality Assurance Tester I have experience doing black box testing, defect testing, test plan, test cases/scenarios, and defect logging.

As a PC Support Specialist I have excellent networking, hardware, and software support skills, and can build a PC from parts if the need arises.

David Dorr’s Specialties:

- Business Systems Analysis/Requirements
- Systems Analysis/Design
- Site Construction/Implementation
- Web Consulting/Training
- Content Management/Administration
- Team Leading/Project Management
- Graphics Manipulation / Streaming Media
- Documentation Procedures/Standards/Job-Aids
- Quality Assurance Testing
- Management / Multimedia Presentations

David Dorr’s Experience

Sr. QA Tester / Technology Consultant

Ranger Technology Consulting (Sole Proprietorship)

(Information Technology and Services industry)

January 2008 — Present (2 years )

- Provide clients with quality assurance testing on new web applications and enhancements.
- Prepare test plans, test scenarios, test cases, using Word and Excel, and log defects using Gemini.
- Provide PC hardware, software and networking support to clients.
- Provide technology advice to clients regarding upgrading current technology or acquiring new technology.
- Mentor clients in effective use of their current and/or new technology.
Sr. QA Tester

Smart Systems, Inc.

(Privately Held; 1-10 employees; Information Technology and Services industry)

February 2007 — December 2007 (11 months)

- Prepare test plans, test scenarios, test cases, using Word and Excel, and log defects using Gemini.
- Perform quality assurance testing on e-Commerce web application enhancements (both front end and back end).
- Run queries against SQL Server databases and use Enterprise Manager to verify results.
- Prepare testing results and User Acceptance Testing documentation for project manager.
QA Test Lead

American Airlines

(Public Company; 10,001 or more employees; AMR; Information Technology and Services industry)

October 2006 — February 2007 (5 months)

Quality Assurance Lead Tester on CargoHub project.
- Assisted with designing custom Java application tools to function as a Test Harness and Test Case Generator.
- Using SOA / Agile methodologies, documented testing design and strategies.
- Prepared test plan, test scenarios, test cases, using Word and Excel, and logged defects using TRAC.
- Created data maps, which Test Harness can use to create Airway Bills, to test replication between Oracle & Sabre M/F.
- Performed manual testing between Oracle & Sabre M/F, to ensure that the CargoHub performed as designed. Required scripts for SQL inserts/queries in Oracle and use of Sabre Host Terminal Emulator.
Sr. QA Tester / Sr Business Analyst

EDS on 7-11 Account

(Public Company; 10,001 or more employees; Information Technology and Services industry)

August 2005 — September 2006 (1 year 2 months)

Contracted through ZeroChaos/EDS as a Sr. Quality Assurance Tester / Sr. Business Analyst on the 7-11 Account Testing Team.
• Performed quality assurance testing on multiple platforms and systems using Oracle databases, with Mercury software and various other tools including Word, Excel, Visio, Access, PowerPoint, Solid, Toad, SQL Plus, and Snag-IT.
• Performed business analysis, by gathering and documenting requirements for new applications / change requests.
• Prepared use cases, test estimates, test plans, test scenarios, test cases, and log defects for application projects.
• Served as QA lead on testing efforts that required multiple testers from Store, Host and Mainframe.
• Performed integration testing, regression testing, usability testing, and functional testing as needed.
• Performed hardware testing on 7-11 VCOM terminals, when software updates occur.
QA Tester / Web Editor / Tech Writer

Countrywide Home Loans

(Public Company; 10,001 or more employees; Information Technology and Services industry)

November 2004 — May 2005 (7 months)

Contracted through Modis-Consulting Partners as a Web Editor, Quality Assurance Tester, and Technical Writer.
- Create and develop interactive HTML content for Countrywide Home Loans, Consumer Markets Division, Intranet using Dreamweaver.
- Verify and test hyperlinks and formatting, and edit and proofread content.
- Create templates and apply style guidelines.
- Create user guide procedures, standards documentation, and process flow job-aids, using Dreamweaver, Photoshop, Word, and Visio.
- Analyze, gather, and document requirements for Web based applications using Word and Visio.
- Evaluate new web based software tools, for possible use by the CMD Technology team.
- Perform Quality Assurance on internally built Web front applications.
Technology Consultant
Ranger Technology Consulting (Sole Proprietorship)

(Sole Proprietorship; Myself Only; Information Technology and Services industry)

May 2001 — October 2004 (3 years 6 months)

Provide technology and Web expertise to clients in the DFW Metroplex.
- Analyzing Intranet and/or Internet infrastructure, and making recommendations for upgrading technology processes and procedures to current standards.
- Designing and building branded Websites, setting up and configuring office networking, and building and supporting PC Desktops.
- Providing Quality Assurance testing on client applications as needed using primarily the Mercury software (Load Runner, Win Runner, Test Director, etc..
- Providing input to business client’s management team with recommendations for accurate, effective and efficient online solutions.
- Working with development vendors or internal resources in ensuring the client’s business requirements were properly implemented.
- Creating technical specifications and making technical recommendations based on the client’s business requirements in various areas, including billing, processing, shipping, purchasing, human resources, etc..
Systems Analyst IV - IS Webmaster

Alcatel, USA

(Public Company; 10,001 or more employees; Information Technology and Services industry)

January 2000 — April 2001 (1 year 4 months)

Had several roles within ITS, including Team Leader, Project Manager, and Webmaster.
- Created test lab proposal and test case documentation for various software applications using Word and Visio, and performed Quality Assurance testing on web enabled applications which drew from Oracle databases via ODBC connections, using Mercury software tools.
- Facilitated as Project Manager for the conceptualization and initial development of the “User Access Request & Tracking Tool,” a Web enabled application, which provides internal clients a centralized and easy way to gain access to all of the applications they need, and have rights to access within the company’s Intranet. Created use case documentation and ISO 9000 documentation following the project management office’s guidelines, and software lifecycle methodology, using internal Word templates and Visio.
HTML Web Editor

J.P. Morgan Chase

(Public Company; 10,001 or more employees; Information Technology and Services industry)

September 1999 — November 1999 (3 months)

Contracted through I.T. Partners to re-work the front-end of an internal Web enabled application for Chase Bank in Arlington, Texas.
- Improved overall employee satisfaction with use of an internal Web application, as the need to sidewise scroll at 800 x 600 resolution was eliminated, by redesigning the application’s front-end, using HTML and graphics expertise.
Business Analyst - Commercial Web Content Manager

The Associates (now Citigroup)

(Public Company; 10,001 or more employees; Information Technology and Services industry)

September 1997 — September 1999 (2 years 1 month)

Consulted with content providers regarding Web methodologies, resource allocation, and approval processes. Provided HTML and graphics manipulation as needed and trained new internal Web developers. Also trained Commercial’s branch managers in the resources available to them via the company’s Intranet.
- Eliminated need for over 800 copies of 2000 page legal guide, by successfully project managing an effort putting this guide online. This saved several thousand dollars annually in printing/shipping costs, as well as reduction in legal fees associated with law suits related to use of out of date information.
- Achieved greater internal client satisfaction by project managing an effort to development and implement an Intranet Website for the Commercial Division, which provided numerous resources that employees had no access to or limited access to previously.

David Dorr’s Education

University of North Texas

Ph.D. , Educational Computing , 1997 — 2006

All graduate work can be viewed at http://mysite.verizon.net/dldorr/html/courses.html

Activities and Societies:

Phi Kappa Phi - Scholastic Honor Society
University of North Texas

Master of Science , Computer Education & Cogitive Systems , June 1994 — May 1997

Emphasis in Internet Services. All graduate work can be viewed at http://mysite.verizon.net/dldorr/html/courses.html

Activities and Societies:

Phi Kappa Phi - Scholastic Honor Society
Dallas Baptist University

Bachelor of Career Arts , Criminal Justice , 1987 — 1989

I was a volunteer Reserve Deputy Sheriff with Dallas County for over 22 years.

Activities and Societies:

Alpha Chi - Scholastic Honor Society
North Texas State University

Bachelor of Science , Drama, Speech, Education , September 1967 — May 1971

Activities and Societies:

Alpha Psi Omega - Dramatic Honor Fraternity

Additional Information

David Dorr’s Interests:

Racquetball, Target Shooting, Internet, Computers, Motorcycling

David Dorr’s Groups:

Dallas County Sheriff's Department - Reserve Division, Blue Knights, Gold Wing Road Riders Association, Honda Rider's Club of America, National Eagle Scout Association, North Texas Computer User's Group, Eckankar