
Experienced network administrator and infrastructure engineer
Cincinnati Area

Experienced network administrator and infrastructure engineer
Cincinnati Area
IT professional with 25 years experience, from desktop break-fix to network management/design. Direct experience in numerous industries, in consultant, outsource, or staff roles. Interested in building/maintaining networks in growth, merger, and/or migration situations with a focus on staying close to the business.
Windows server administration, network operations, network consolidation/migration.
(Mining & Metals industry)
January 2008 — March 2009 (1 year 3 months)
Oversee the IT infrastructure of combined companies (one of which was AIM International) in the high performance metals market. Concentrated experience with VMware, Windows, remote access/security, Cisco telephony and network management.
(Non-Profit; Aviation & Aerospace industry)
November 2004 — December 2007 (3 years 2 months)
Managed all IT and phone operations for multi-site $50M company with national and international locations. Supervised co-ops. Managed hardware and software inventory through entire lifecycle. Supervised construction of new server facilities at all major sites. Consolidated outdated Windows NT architecture into unified Windows 2003 network, then managed splitting network into two parts, following corporate reorganization. Currently in process of integrating one of those networks (including email, document management, and ERP systems) into another corporate network, following corporate purchase.
(Computer Networking industry)
2003 — 2004 (1 year )
Began reorganizing nascent remote network management/monitoring business for relaunching. Surveyed and documented existing technologies and services. Developed standard documentation, reporting, monitoring, and escalation routines for new service. Worked with HP OpenView, various remote management tools, VPNs, and firewalls. Also supported internal networks and provided services to other clients. Rebuilt help desk functions, documentation, procedures, and metrics to launch profitable service and integrating internal applications for greater productivity. Also manage internal network assets and phone system.
(Public Company; Information Technology and Services industry)
1999 — 2003 (4 years )
Assisted in NOC operations for remote network management/monitoring, security monitoring, and email scanning services. conducted internal and external security scans for corporate network. Occasionally travelled to client sites for problem resolution, upgrades, or installations.
(Computer Networking industry)
1999 — 2003 (4 years )
Helped maintain corporate network (Netware, NT, Windows 2000, Linux), including e-mail (GroupWise, Exchange, various POP3 clients), network monitoring and notification (ManageWise, IP Monitor, MIMEsweeper), remote control (PC Anywhere, VNC, ZEN, Insight Manager, Terminal Services), DNS, security and other systems. Assisted in daily monitoring and troubleshooting of clients’ networks. Provided second level help desk support, occasionally going on site to resolve problems or work on projects. Developed policies and procedures for company and client usage. Participated in interview process for additional staff. Helped develop specifications and deployment plans for a centralized monitoring system for company and client networks, including virus/content scanning, intrusion detection, traffic statistics, and trend analysis. Also examined methods of web-enabling all monitoring and help desk functions for engineers and clients.
(Public Company; Building Materials industry)
1997 — 1999 (2 years )
Expanded GroupWise e-mail system from pilot test of 200 to operational system of over 1100 users at 12 sites with gateways for paging, Internet mail, and messaging from Unix. Maintained remote access facilities for company. Helped implement Internet connectivity , including Border Manager, CyberPatrol, and Web activity monitoring tools. Documented many processes and standards. Developed corporate policy for mail and Internet acceptable usage. Built and maintained several Netware and NT servers.
(Privately Held; Staffing and Recruiting industry)
1996 — 1997 (1 year )
Contracted to Health Alliance of Cincinnati to consolidate computer services at its various locations. Managed two consolidation projects, including University Hospital Administration. Developed and documented a number of procedures for the Client Services Department. Familiarized myself with GroupWise and assisted in rolling out a new version for general release.
(Privately Held; Aviation & Aerospace industry)
1994 — 1996 (2 years )
Supervised and supported all laptop and Macintosh computers in the company. Provided specialized support of Maximizer, Ascend, and Honeywell security card software. Updated inventory system to account for laptops and other new equipment. Assisted in reorganization of corporate help desk into multisite service, including interviewing and supervising contractors. Documented help desk and other operational procedures. Participated in workstation portions of 200+ user relocation and Netware 3.1-4.1 upgrade.
(Information Technology and Services industry)
1989 — 1994 (5 years )
Provided contracted Information Center support at several Procter & Gamble sites for office, marketing and product research, manufacturing and other computer support personnel. Taught classes in virus detection and control. Some assignments included Information Center, LAN and e-mail node management. Took part in beta and business testing programs. Advised clients on technology, security, legal, planning issues.
(Educational Institution; 10,001 or more employees; Higher Education industry)
1986 — 1989 (3 years )
M. Ed. , Educational Media , 1983 — 1985
BA , History, Political Science , 1977 — 1981