Darko Kontin

Current

• Owner at Constructive Code Ltd.
• Help Desk Supporter, Supervisor and Administrator ; Sales and Live chat Representative at Polar d.o.o.

Past

• Sales and Accounting Manager at Kruna d.o.o.

Education

• Sveučilište u Rijeci, Ekonomski Fakultet
• Gimnazija I.Z.Dijankovečog u Križevcima

Recommended

1 person has recommended Darko

Connections

12 connections

Industry

Computer Software

Darko Kontin’s Experience

• Owner

  Constructive Code Ltd.

  (Computer Software industry)

  October 2008 — Present (1 year 2 months)

  As Company's owner I'm in charge of brand development and its strategy, increasing web site traffic growth, making business plans & developing sales strategies for current and future products.

• Help Desk Supporter, Supervisor and Administrator ; Sales and Live chat Representative

  Polar d.o.o.

  (Computer Software industry)

  May 2006 — Present (3 years 7 months)

  While working for Polar I have completed more than 1000 official incidents, had more than 1150 live chats. I’ve completed 55, created 40 and supervised 6 company projects.
  
  Some of the projects that I’ve done:
  - Writing policies and procedures for handling leads through Help Desk
  - Writing privacy and security statement for one of Polar’s product
  - Mentoring and training new part-time worker
  - Supervising the Help Desk in order to achieve faster support responses time, and ensure that all issues are addressed
  - Creating 6 short movies that show some features of Polar’s product
  - Wrote several news posts on the home page, and also wrote several blog posts
  
  Some of the projects that I’ve created:
  - Renewing all out of date projects
  - Updating Sales and Support FAQ
  
  Some of the project I’ve supervised:
  - Writing features from customer suggestions
  - Creating movie and picture tutorials for new workers
  - Renewing all out of date and inactive projects

• Sales and Accounting Manager

  Kruna d.o.o.

  (Leisure, Travel & Tourism industry)

  January 2004 — September 2008 (4 years 9 months)

  I was in charge of offering and completing deals with all foreign and internet customers, both English and German based, that have reached us.
  
  I've also implemented advance booking software, significantly improved internet quality and speed of response time, contacted and completed deals with more that 15 tourist agencies, designed new and modern quotation and invoice templates for official use and also implemented new policies and procedures for dealing with new customers.
  
  I was also in charge of monitoring and ordering supplies, maintaining the quality of service, maintaining business books, training new workers, paying bills and depositing weakly incomes, writing calculations and preparing papers for accounting department for both Cocktail bar and a Gift Shop that are owned by Kruna d.o.o.

Darko Kontin’s Education

• Sveučilište u Rijeci, Ekonomski Fakultet

  Finance and Banking 2004 — 2009

• Gimnazija I.Z.Dijankovečog u Križevcima

  2000 — 2004

Additional Information

Darko Kontin’s Interests:

New technologies, development, music instruments, travel and cooking.

Darko Kontin’s Groups:

•    Seo.hr
•    Croatian Business Forum
•    Twitter Power for Business

Darko Kontin’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch